Sales & Operations Coordinator (225-624)

A Sales & Operations Coordinator plays a pivotal role in harmonizing the sales efforts with operational capacities to drive company growth and maintain seamless functionality. This position involves juggling various tasks such as managing customer communications, processing orders, coordinating with sales and operations teams, and analyzing data to inform strategic decisions. The ideal candidate will have an acute attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment. This role is essential in ensuring that the sales strategies are effectively implemented and operational challenges are swiftly addressed. This dynamic position requires strong problem-solving skills and the ability to collaborate across different teams to enhance overall performance and customer satisfaction in the organization.

Responsibilities

• Coordinate between sales and operations teams to ensure alignment and efficiency in processes.
• Facilitate communication with clients regarding order status, pricing details, and product availability.
• Assist in the preparation and delivery of sales proposals and presentations.
• Maintain accurate records of sales orders and transactions for seamless tracking.
• Monitor inventory levels and coordinate with procurement to prevent stockouts or overstock situations.
• Analyze sales data to identify trends and opportunities for improvement.
• Ensure timely and accurate completion of all sales-related documents and reports.
• Work closely with the operations team to resolve client service issues effectively.
• Provide administrative support to the sales team for correspondence and project management.
• Contribute to the development of sales and operational policies that enhance efficiency.
• Assist in training and development programs for new sales and operations staff members.
• Support the implementation of new software systems to improve operational workflows.

Requirements

• Bachelor’s degree in Business Administration, Sales, or related field preferred.
• Proven experience in a sales or operations coordination role in a similar industry.
• Strong proficiency in MS Office, particularly Excel, and CRM software systems.
• Exceptional problem-solving skills and ability to work independently or in a team.
• Excellent verbal and written communication skills required for client interactions.
• Ability to manage multiple tasks simultaneously and meet tight deadlines.
• Detail-oriented with strong organizational skills for managing sales data.