Sales Executive - Retail 14D25

The Sales Executive role in the retail sector is crucial for driving sales growth and enhancing customer satisfaction. This position is tailored for dynamic and results-oriented individuals who are passionate about retail sales and customer engagement. As a Sales Executive, you will be at the forefront of the retail experience, playing a vital role in acquiring new customers and nurturing existing ones. You are expected to contribute to the overall sales objectives of the organization through excellent customer service, strategic communication, and effective product delivery. This role demands an in-depth understanding of market trends, customer needs, and retail sales strategies. You must possess the skills to work independently as well as part of a high-performing sales team within a retail environment.

Responsibilities

• Engage with customers to understand their needs and recommend suitable products.
• Meet or exceed retail sales goals regularly through strategic selling techniques.
• Maintain product knowledge to answer customer inquiries accurately and efficiently.
• Ensure all retail visual merchandising and displays are maintained as per guidelines.
• Conduct product demonstrations and promotions to boost sales and customer interest.
• Manage the sales process from order to delivery to ensure customer satisfaction.
• Develop and maintain relationships with key clients and potential customers.
• Gather market and customer information to provide feedback to the management team.
• Handle customer complaints professionally and escalate when necessary.
• Maintain accurate and up-to-date sales records and reports for management review.
• Collaborate with other sales team members to optimize sales strategies and targets.
• Stay updated with the latest industry trends, products, and competitors in the retail market.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Proven experience in retail sales or related customer service fields is required.
• Strong communication and interpersonal skills to build customer rapport effectively.
• Ability to work flexible hours, including weekends and public holidays, if necessary.
• Demonstrated success in meeting or exceeding sales targets on a regular basis.
• Professional, proactive, and with a strong personal drive to achieve goals.
• Knowledge of retail sales software and CRM tools to enhance productivity.