Job Description

Organization- Grand Hyatt Dubai

Summary

  • Proactively finding opportunities and leads for business growth by being closely in touch with clients.
  • Entertaining and conducting hotel inspections with clients.
  • Arranging appointments with clients off-site.
  • Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems.
  • Assisting to conduct extensive competitor research and maintaining excellent product knowledge of the Hotel.
  • Understanding client needs and providing a proposal which best suits their requirements.
  • Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
  • Liaising and working closely with the related operation departments ensuring guests requests and expectations are being met.
  • Converting active leads and achieving personal sales targets.
  • Ensuring adherence to laws, regulations, and hotel policies.
  • Assisting the team with any support that they require.
  • Maintaining positive guest and colleague interactions with good working relationships.

Qualifications

  • Experience as a sales executive or in administration may be advantageous.
  • Good team development and leadership skills.
  • Computer literacy.
  • Good administrative, organizational, and problem-solving skills.
  • Excellent communication, sales, and customer service skills.
  • The ability to multitask, work in a fast-paced environment, and meet deadlines.
  • Current knowledge of industry trends and regulations.


Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.hyatt.com/brands/grand-hyatt Job Function: Sales
Company Industry/
Sector:
Hospitality

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