Retail Sales Associate (225-803)

As a Retail Sales Associate, you will be the face of our brand, providing exceptional customer service and driving sales in a dynamic retail environment. You will engage with customers to understand their needs and recommend products that match their preferences. With a keen eye for detail, you will ensure our store is visually appealing through effective merchandising and organization. Your passion for customer satisfaction and ability to convey product knowledge will contribute to a memorable shopping experience. Join us to be a pivotal part of a team that is dedicated to creating a welcoming and positive shopping atmosphere.

Responsibilities

• Greet customers with a friendly and welcoming demeanor upon entry.
• Assist customers in locating products and answer any inquiries they may have.
• Provide detailed information and guidance on product features and benefits.
• Ensure all merchandise is displayed attractively in accordance with brand guidelines.
• Maintain a clean and organized sales floor to ensure easy navigation for customers.
• Monitor inventory levels and report low stock items to management promptly.
• Handle customer transactions efficiently and accurately using the point-of-sale system.
• Resolve customer complaints and issues professionally and refer to management when necessary.
• Participate in regular stock replenishment and organization of backroom storage areas.
• Uphold store security and loss prevention standards at all times.
• Collaborate with team members to achieve sales goals and performance targets.
• Stay informed about products, promotions, and policies to provide accurate information.

Requirements

• High school diploma or equivalent education is required for candidates.
• Previous retail or customer service experience is preferred but not mandatory.
• Excellent communication and interpersonal skills to interact with customers effectively.
• Ability to work flexible hours, including evenings and weekends as needed.
• Basic math skills for handling transactions and counting cash accurately.
• Strong attention to detail in order to maintain store presentation and organization.
• Ability to lift and carry items weighing up to 30 pounds frequently.