Retail Manager (225-714)

The Retail Manager plays a crucial role in ensuring the efficient and profitable operation of retail stores. They oversee store employees, manage day-to-day operations, and ensure excellent customer service to boost store performance. Retail Managers are responsible for ensuring that sales targets are met, and inventory is appropriately managed. They often work closely with store employees and management to create a welcoming shopping environment that aligns with the brand's standards. This role requires leadership skills, retail management experience, and the ability to implement strategic sales plans. The Retail Manager is instrumental in driving revenues and maintaining customer satisfaction through effective retail strategies and operations.

Responsibilities

• Lead and supervise store employees to ensure high performance and morale.
• Develop and implement sales strategies to meet and exceed sales targets.
• Manage store operations, including opening, closing, and maintaining store aesthetics.
• Ensure compliance with store policies and procedures at all times.
• Coordinate inventory management to ensure optimal stock levels are maintained.
• Analyze sales data to identify trends and develop action plans for improvements.
• Provide excellent customer service and handle customer complaints effectively.
• Oversee cash management, including cash handling and reconciliation operations.
• Implement promotional campaigns and monitor their performance and effectiveness.
• Recruit, train, and develop staff to achieve their potential and support store objectives.
• Liaise with suppliers and vendors to ensure timely delivery of products.
• Maintain a clean, organized, and attractive store environment for customers.

Requirements

• Proven experience in retail management or a related field is required.
• Strong leadership skills and the ability to manage and motivate teams effectively.
• Excellent communication skills, both verbal and written, are essential.
• Demonstrated ability to achieve sales targets and manage business operations.
• Analytical skills to interpret sales data and develop strategic plans.
• Proficient in using retail management software and Microsoft Office Suite.
• Flexibility to work weekends, holidays, and long hours as necessary.