Receptionist

Job Summary
Looking for a proactive and detail-oriented IT Sales Coordinator to support sales team and ensure efficient day-to-day operations across sales, customer service, and administrative activities. Candidate should possess strong communication skills and capability to handle multiple tasks.

Key Responsibilities

Sales Support & Coordination

• Provide administrative assistance to the sales team, including preparing Quotation, Reports, processing orders, and maintaining client databases.
• Coordinate sales meetings, presentations, and events, ensuring all logistics and materials are in place.
• Oversee the order fulfilment process to ensure timely and accurate delivery of products or services.
• Act as a primary point of contact for clients—responding to inquiries, addressing concerns, and ensuring a positive customer experience.
• Build and maintain strong client relationships; gather feedback to help improve service quality and sales processes.

Reporting & Analysis

• Track and monitor sales performance metrics and assist in analyzing sales trends.
• Prepare periodic reports on sales activities, customer engagement, and team productivity.

Administrative Responsibilities:

• Maintain accurate records including sales contracts, reports, and related documentation.
• Manage CRM updates, office supplies, vendor coordination, and general office support tasks.
• Organize team schedules, meetings, and travel arrangements as needed.
• Support internal communication across sales, clients, and other departments to ensure smooth workflow.

Qualifications:

• Minimum education: Bachelor’s degree or higher.
• Experience in sales coordination, administration, or a similar role is an advantage.

Required Skills

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM tools.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently as well as part of a team.

Working Conditions:

• Office-based, full-time role.
• Standard business working hours.
• Immediate joiners are preferred.