Receptionist (225-719)

The role of a Receptionist is central to the smooth operation of any organization. As the first point of contact for both clients and staff, a Receptionist is responsible for creating a positive impression while managing a variety of administrative tasks. This position involves not only greeting visitors and directing them appropriately but also serving as a hub of communication within the office. The ideal candidate is highly organized, exhibits excellent communication skills, and has an innate ability to multitask. Receptionists are the backbone of administrative operations, contributing significantly to the efficiency and productivity of an organization while maintaining a warm and welcoming atmosphere for all visitors and team members.

Responsibilities

• Welcome and greet all visitors in a friendly and professional manner.
• Answer, screen, and forward incoming phone calls to appropriate staff members.
• Maintain office security by following safety procedures and controlling access.
• Schedule appointments and manage calendars for meetings and conference rooms.
• Provide basic and accurate information in-person and via phone or email.
• Receive, sort, and distribute daily mail and deliveries efficiently.
• Perform clerical duties such as filing, photocopying, and data entry.
• Manage inventory of office supplies and place orders when necessary.
• Assist with administrative tasks and special projects as needed by the team.
• Coordinate with the IT department on all office equipment-related matters.
• Keep updated records of office expenses and costs for budgetary tracking.
• Ensure the reception area is tidy, presentable, and equipped with all necessary stationery.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite and familiarity with office equipment.
• Professional attitude and appearance with strong interpersonal skills.
• Excellent written and verbal communication skills in English.
• Demonstrated ability to handle multiple tasks simultaneously and prioritize effectively.
• Customer service orientation and ability to adapt/respond to different types of characters.
• High school diploma; additional certification in Office Management is a plus.