Public Relations Officer- For UAEN

Purpose & Overall Relevance For The Organization

Within the framework of HR Services, the role provides professional HR service delivery and business support across labour and immigration-related processes. As HR Services strives to combine competent and professional business partnering with continuous service enhancement in an efficient, compliant, and value-adding manner, this role plays a vital part in achieving these objectives by coordinating and managing all labour and immigration formalities for full-time, temporary, and part-time employees within adidas Emerging Markets LLC.

Key Responsibilities

• Manage and coordinate all visa and immigration processes, including new visa applications, renewals, cancellations, transfers, medical fitness tests, passport expiries, and related formalities for all employees.
• Process labour contracts, medical tests, Emirates ID applications, immigration applications, and other government-related transactions through authorised government systems and service centres.
• Prepare and manage expense reports, ensuring adequate funds are available for all new applications, renewals, and government-related transactions.
• Coordinate with governmental bodies, including and not limited to GPSSA, GDRFA, MOHRE etc for any Emiratization related matters.
• Maintain accurate and up-to-date company records on the relevant labour systems, ensuring compliance with applicable quotas and regulatory requirements.
• Coordinate closely with the PRO service providers and monitor the daily progress of all applications to ensure timely completion and resolution of outstanding matters.
• Monitor and communicate updates from government authorities regarding changes to labour, immigration, visa, and other employment-related regulations, keeping the HR Services Department informed of new requirements and procedures.
• Maintain and monitor employee records, including labour contracts, visas, passports, and expiry dates, and proactively communicate upcoming renewals to employees and relevant stakeholders.
• Ensure all labour contracts, Emirates ID copies, passports, visas, photographs, certificates, and other required documents are accurately maintained on the employee files.
• Act as the primary point of contact for employees regarding visa, labour, immigration, and other government-related formalities.
• Provide general PRO support to internal departments for activities requiring interaction or coordination with local government authorities.
• Process police permissions, No Objection Certificates (NOCs), attestations, and other government-required documents in accordance with applicable procedures.
• Coordinate document attestation requirements with relevant government authorities and service centres.
• Respond promptly and efficiently to enquiries through ticket service, email & phone relating to PRO, labour, visa, and immigration matters, ensuring a high level of service to employees and internal stakeholders.
• Identify and utilise available resources, systems, and processes effectively to improve turnaround times, optimise costs, and enhance the efficiency of PRO and immigration services.
• Provide general administrative and operational support to the HRS Department as required.
• Ensure strict confidentiality, accuracy, and security of all company and employee documents and personal information.
• Timely execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with GBS KPIs.
• Identify improvement potential in all HR Services processes and administer the implementation of the improvements.
• Ensure correct execution of laws and regulations with regards to specific employee master data and
• Providing input for communication of standards, procedures and processes to employees, internal customers.
• Participate regularly in workshops and meetings held by subject matter experts within HR Services.
  
  

Knowledge, Skills And Abilities

• UAE Local laws, regulations and procedures.
• MS office: Excel and MS outlook are a must.
• Experience in using government online application systems.
• Strong organizational and time management skills.
• Customer oriented, approachable and strong interpersonal skills.
• Strong written and verbal communication skills in both English and Arabic.
• Fluency in English & Arabic is a must
• Relationship building
  
  

Key Relationships

• Local (Internal): All Employees, HRS, Facilities & Services, Retail Back Office, Retail Stores, Finance & Marketing.
• Local (External): Government Authorities and Typing Centres.
• PRO Service Providers
• External authorities, consultants, and suppliers
  
  

Requisite Education And Experience / Minimum Qualifications

• Diploma or equivalent.
• 2 years of overall work experience in dealing with the local authorities and public sector.
• Own car and driving license.
  
  

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

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