Product Specialist - Medical Devices (225-616)

The Product Specialist for Medical Devices is a critical position within the healthcare industry, responsible for ensuring that medical professionals have access to and understand the proper usage of advanced medical technology. This role involves acting as a key liaison between the company and medical practitioners, providing technical support and expert knowledge regarding the product line. The ideal candidate will have a strong foundation in medical technology and excellent communication skills to effectively educate and train users. A Product Specialist will ensure the products are correctly positioned in the marketplace and comply with pertinent health regulations. This position also involves collaboration with sales, marketing, and development teams to enhance product features and client satisfaction.

Responsibilities

• Develop in-depth knowledge of company medical devices and equipment offerings.
• Ensure effective communication of product benefits and competitive advantages.
• Conduct training sessions for healthcare professionals on product usage and functions.
• Provide ongoing technical support and resolve product-related inquiries promptly.
• Collaborate with sales teams to achieve territory sales goals and objectives.
• Participate in market research to maintain awareness of industry trends.
• Organize and conduct product presentations and demonstrations for potential clients.
• Assist in the development and revision of sales and marketing materials.
• Ensure compliance with medical regulations and company quality standards.
• Gather and analyze client feedback to inform product development teams.
• Maintain accurate records of client interactions and transactions.
• Contribute to the continuous improvement of customer service strategies.

Requirements

• Bachelor's degree in life sciences, medical technology, or related field.
• Proven experience in a similar role within the medical device industry.
• Strong knowledge of medical device regulatory compliance and standards.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to explain complex technical information in understandable terms.
• Proficient in using CRM software and Microsoft Office Suite.
• Strong organizational skills with attention to detail and multitasking abilities.