Pharmacy Assistant (225-617)

A Pharmacy Assistant plays a crucial role within the pharmacy team, providing essential support to pharmacists and ensuring smooth operations of the pharmacy environment. This position involves a range of tasks, from handling medications and customer inquiries to managing inventory and collaborating with other healthcare professionals. As the first point of contact for many customers, Pharmacy Assistants must exhibit exceptional customer service skills, showing empathy, patience, and clear communication. The role requires individuals to possess a thorough knowledge of pharmacy practices, a keen attention to detail, and the ability to work efficiently in a fast-paced environment. They are also responsible for the precise handling and preparation of prescriptions and should adhere to strict health and safety guidelines. This role is ideal for those looking to make a difference in the healthcare field and pursue a rewarding career in pharmacy.

Responsibilities

• Assist pharmacists with the preparation and dispensing of prescriptions to patients.
• Provide exceptional customer service by addressing inquiries and solving issues.
• Manage inventory by stocking shelves and updating inventory records regularly.
• Maintain cleanliness and organization of the pharmacy workspace consistently.
• Coordinate with healthcare professionals regarding patients' prescriptions and refills.
• Process insurance claims and handle transactions accurately and efficiently.
• Label prescriptions and ensure they meet legal and safety standards.
• Enter and update customer information accurately in the database system.
• Conduct regular checks on medications for expiration dates and quality control.
• Support pharmacists in maintaining compliance with regulations and standards.
• Train new Pharmacy Assistant team members on operational procedures and standards.
• Participate in continuous education and training sessions to stay updated on pharmacy practices.

Requirements

• High school diploma or equivalent; a formal pharmacy assistant certification is advantageous.
• Previous experience in a pharmacy or healthcare environment is preferred.
• Strong organizational skills with a high attention to detail required.
• Excellent verbal and written communication skills are essential.
• Must demonstrate strong customer service and interpersonal skills professionally.
• Ability to work efficiently in a fast-paced and dynamic work setting.
• Basic computer skills with knowledge of inventory management software.