Operations Manager (225-720)

An Operations Manager plays a crucial role in overseeing the production of goods and services in an organization, ensuring that the business operates efficiently and effectively. They are responsible for managing the operations process, embracing design, planning, control, performance improvement, and operations strategy. The Operations Manager monitors and evaluates the performance and implements strategies to improve the quality and efficiency of processes and systems. This role often requires coordinating with different departments to optimize productivity and enhance customer satisfaction. An effective Operations Manager brings strong leadership and project management skills to bear on their role, driving success through informed decision-making and innovative solutions. They must also be adept at navigating and managing change, while possessing analytical skills to assess and enhance organizational processes.

Responsibilities

• Oversee daily operations of the company to ensure efficiency and effectiveness.
• Develop and implement operational policies and strategies for organizational growth.
• Coordinate with human resources for workforce planning and management processes.
• Monitor financial data and recommend effective cost-control measures.
• Ensure compliance with company policies, industry regulations, and legal requirements.
• Establish and implement quality standards to increase product and service quality.
• Analyze data to identify operational issues and design strategic improvements.
• Lead and manage a team by setting objectives and evaluating performance.
• Collaborate with departmental heads in setting and achieving organizational goals.
• Oversee budgeting and inventory management processes, ensuring optimal use of resources.
• Facilitate communication and cooperation between departments for streamlined processes.
• Identify training needs and ensure team members receive timely and relevant training.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in an operations management role.
• Proven ability to manage budgets and analyze financial data effectively.
• Strong leadership and team management skills are essential for success.
• Excellent problem-solving skills with a strategic and analytical mindset.
• Outstanding organizational and project management abilities required.
• Exceptional communication and interpersonal skills for effective collaboration.
• Experience in process improvement methodologies such as Lean or Six Sigma is a plus.