Operations Executive - Air Freight

An Operations Executive in Air Freight plays a crucial role in ensuring the efficient and effective functioning of air freight logistics. This position demands a thorough understanding of logistics operations, air freight regulations, and a keen ability to manage and streamline operations. The Operations Executive will oversee daily air freight logistics activities, coordinate with various stakeholders, and ensure timely and accurate processing of shipments. The ideal candidate will possess strong organizational skills, attention to detail, and the capability to work under pressure in a fast-paced environment. In addition to being resilient and resourceful, this role requires exceptional communication skills to interface with clients, suppliers, and team members. Being a pivotal link in the logistics chain, the Operations Executive must prioritize tasks, solve problems efficiently, and drive improvements to achieve business goals.

Responsibilities

• Oversee and manage daily air freight operations to ensure smooth logistics flow.
• Coordinate with airlines and shippers to schedule and track freight shipments.
• Ensure all shipments comply with international air freight regulations and policies.
• Maintain accurate records of all shipment details for tracking and billing purposes.
• Communicate efficiently with clients regarding shipment status and any potential issues.
• Review and process freight documentation, including airway bills and invoices.
• Develop and implement strategies to optimize logistics processes and reduce costs.
• Resolve any logistical problems efficiently to maintain timely delivery schedules.
• Collaborate with the sales team to provide customers with cost-effective solutions.
• Prepare regular operational reports for management review and analysis.
• Maintain strong relationships with freight carriers and negotiate favorable terms.
• Ensure compliance with safety standards and foster a workplace culture of safety.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• Proven experience in air freight logistics or a similar operational role.
• Strong understanding of international air freight regulations and customs procedures.
• Excellent organizational and multitasking skills to handle various operations.
• Exceptional communication skills to effectively interact with diverse stakeholders.
• Proficiency in logistics software and Microsoft Office Suite is a must.
• Ability to solve complex problems quickly and make informed decisions.
• Strong negotiation skills to manage relationships with external carriers.
• Attention to detail and commitment to accuracy in all documentation processes.
• Capability to work in a fast-paced environment under tight deadlines.