Operations Assistant

Import/Export Assistant

QUALIFICATIONS:

• Female
• Filipino
• At least bachelor’s degree and or equivalent.
• Has at least 1-2 years’ experience in the same field Accurate, great attention to detail, ability to work under pressure and meeting deadlines.
• Effective communications skills (Verbal and written). Critical thinking and interpersonal skills.
• Time management skills and able to work multiple tasks.
• Computer literate. Knowledge of MS Excel, MS word and PowerPoint.
• IT skills are an advantage Good working attitude and able to work efficiently alone or with team.
• Understanding of UAE & Saudi Arabia imports and export rules, regulations and compliance.

• Received notifications and enquiries from customers.
• Coordinate with pricing/sales for applicable quotations and obtain rate confirmations from customer.
• Check/Verifies/ confirm the necessary details and documents needed before shipping.
• Prepare and process the necessary import/export documents for clearance.
• Liaise with the brokerage team for documentation requirements and compliance.
• Opening Job card in efreightsuite system for each transaction.
• Coordinate with colleagues and find out shipments to be moved by air, courier, sea freight or land freight for export and upcoming shipments for import.
• Preparing, checking documentations and sending shipment pre-alerts along with accurate documents for clearance to Destination Country, Consignee and partner agent as needed.
• Track and update to keep import, export and clearance department updated of upcoming/outgoing shipment. Updating consignee of shipment status.
• Ensure you to update the customs files of declared shipment and original copy documents (Invoice, PL, DA, BOE) forwarded to the brokerage team for customs submission.
• Track all daily import/export shipments. Efficiently deal with the situation in case shipments are delayed.
• Attain to customers’ enquiries or complaints while maintaining a polite and positive attitude.
• Gather all support documents, expenses if any for Job card and costing.
• Update Job card required details for generating accurate report in efreightsuite system.
• Keep each shipment POD (Proof of delivery) for future record.
• Other tasks that may be assigned by supervisor/manager.
• Documentations for Saudi Import regulations and compliance.