Medical Receptionist (225-615)

We are seeking a highly organized and professional Medical Receptionist to join our dedicated healthcare team. As the first point of contact for patients, the Medical Receptionist plays a crucial role in ensuring a seamless and welcoming experience for all visitors and callers. This position requires excellent communication skills, attention to detail, and a patient-centered approach to service. The ideal candidate will possess the ability to multitask in a fast-paced environment while maintaining a friendly and helpful demeanor. This role is central to our operations and contributes significantly to the efficiency of our practice by ensuring the smooth flow of scheduled appointments, patient inquiries, and administrative tasks.

Responsibilities

• Greet patients and visitors with a warm and friendly attitude.
• Manage the daily schedule for appointments, ensuring optimal efficiency.
• Answer phones promptly and direct calls to the appropriate departments.
• Maintain patient confidentiality at all times in compliance with regulations.
• Conduct patient check-in and check-out procedures accurately and efficiently.
• Handle patient inquiries and provide information with professionalism.
• Verify patient insurance details and process necessary documentation.
• Assist in maintaining the cleanliness and order of the reception area.
• Schedule appointments using the clinic’s electronic management system.
• Coordinate with medical and administrative staff to manage workflows.
• File and organize patient records and documentation in an orderly fashion.
• Assist in handling patient billing and processing payments accurately.

Requirements

• High school diploma or equivalent education is required for applicants.
• Previous experience in a medical office setting is highly preferred.
• Strong communication skills with a focus on customer service excellence.
• Ability to handle multiple tasks in a fast-paced medical environment.
• Basic proficiency with computers and common office software applications.
• Familiarity with medical terminology and electronic medical records systems.
• Must have excellent organizational and time-management abilities.