Medical Receptionist (225-1014)

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will play a vital role in providing excellent customer service and ensuring efficient administrative operations in our medical office. Your duties will include managing patient appointments, handling phone inquiries, and maintaining medical records with accuracy and confidentiality. The ideal candidate will possess strong organizational and communication skills and demonstrate a compassionate and patient-centered approach. If you have the multitasking capability and a keen eye for detail, you might be the right fit for our friendly and dynamic team.

Responsibilities

• Greet patients and visitors warmly as they enter the medical facility.
• Answer phone calls professionally and direct inquiries to the appropriate personnel.
• Manage patient appointment scheduling, cancellations, and rescheduling efficiently.
• Ensure patient information is accurately recorded and maintained in the database.
• Verify patient insurance details and assist with necessary documentation.
• Prepare and maintain daily appointment logs and patient records.
• Collect co-pays and other payments, issuing receipts accurately.
• Coordinate with medical staff to ensure a smooth workflow within the office.
• Maintain the cleanliness and organization of the reception area.
• Handle administrative tasks such as filing, photocopying, and faxing as needed.
• Provide patients with necessary information about medical procedures and policies.
• Assist with maintaining inventory and ordering office and medical supplies.

Requirements

• High school diploma or equivalent is required for this position.
• Proven experience in a medical receptionist or administrative role.
• Proficiency with electronic medical records management software preferred.
• Excellent communication and interpersonal skills with a friendly demeanor.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information discreetly.
• Familiarity with medical terminology and billing procedures is advantageous.