Master Diagnostic Technician (225-928)

A Master Diagnostic Technician is a highly skilled professional responsible for conducting comprehensive diagnostic evaluations, troubleshooting complex mechanical issues, and performing repairs on a wide range of vehicles. The role requires an in-depth understanding of automotive systems and the ability to use advanced diagnostic tools and software to accurately identify and resolve issues. Master Diagnostic Technicians work closely with service advisors and other automotive technicians to ensure vehicle repair and maintenance services are completed to the highest standards. They play an essential role in maintaining customer satisfaction by delivering efficient and effective solutions to complex vehicle problems. This position is ideal for individuals with exceptional technical expertise, strong problem-solving skills, and a commitment to ongoing professional development in the automotive industry.

Responsibilities

• Conduct detailed diagnostic evaluations on vehicles using advanced diagnostic tools and equipment.
• Identify and troubleshoot complex mechanical and electronic malfunctions in vehicles.
• Provide expert-level technical support and guidance to other automotive technicians and staff.
• Collaborate with service advisors to communicate diagnostic findings and repair plans.
• Perform high-quality repairs and maintenance services on vehicles according to manufacturer specifications.
• Stay updated with the latest automotive technology advancements and diagnostic techniques.
• Maintain a clean, well-organized, and safe work environment in the service area.
• Document all diagnostic activities, findings, and repair work in the service database.
• Ensure all automotive repairs and maintenance tasks are completed efficiently and on time.
• Provide training and mentorship to less experienced technicians to enhance team capabilities.
• Participate in regular training sessions to improve skills and knowledge in automotive diagnostics.
• Maintain compliance with industry standards and regulations for automotive repair and safety.

Requirements

• Possession of a high school diploma or equivalent educational qualification.
• Certification from a recognized automotive institution or significant equivalent experience.
• Proven experience as a Master Diagnostic Technician or similar technical role.
• In-depth knowledge of automotive systems and advanced diagnostic tools.
• Strong analytical, diagnostic, and problem-solving skills in automotive contexts.
• Excellent communication skills for effective collaboration with team and customers.
• Commitment to continuous professional development and staying updated with industry trends.