Managing Consultant - Business Experimentation Advisors And Consulting Services-R-252204

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Managing Consultant - Business Experimentation, Advisors & Consulting Services

Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing their product portfolio, revenue and optimizing productivity. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Business Experimentation team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Business Experimentation consultants are at the forefront of driving strategic decisions with Mastercard’s state-of-the-art predictive analytics SaaS platform, Test & Learn®. They collaborate with clients to uncover hidden opportunities, design innovative experiments, and rigorously test ideas to reveal their true potential and optimal implementation strategies.

Roles and Responsibilities

Client Impact

• Lead client engagements across a range of industries and problem statements
• Lead strategic programs and engagements for regional and global clients by leveraging data science tools including Test & Learn® to drive business impact for clients as well as Mastercard
• Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness to create the best suitable project roadmap
• Provide strategic guidance to maximize business impact with relevant use cases and combine it with analytical subject matter expertise to drive client success through Test & Learn® adoption and competency
  
  
  

Team Collaboration & Culture

• Lead the team to generate creative insights and sound business recommendations using Test & Learn®, delivering impactful client presentations while fostering the growth of team members' roles and skills.
• Provide strong analytical leadership and oversee day-to-day project delivery, creating a collaborative and inclusive environment for team members at all levels.
• Collaborate effectively with internal Mastercard stakeholders, including Product and Business Development, to scope projects, develop relevant solutions for clients, and contribute to the firm's intellectual capital.
• Design and lead on-the-job training, coaching, and mentorship to junior consultants, ensuring their professional development and growth.
  
  
  

Required Skills

Communication skills

• Strong interpersonal skills to build and maintain client relationships with senior client stakeholders.
• Ability to present complex data insights in a clear and compelling manner. Ability to craft a clear and compelling narrative for relevant stakeholders focusing on their roles and KPIs
  
  
  

Business Acumen

• Clear understanding of client's business goals and strategies and recommend relevant and impactful use cases.
• Knowledge of business KPIs, financials, and organizational leadership
• Ability to align analytics projects with the client's business goals and strategies and recommend relevant and impactful use cases
• Ability to identify and clearly articulate value proposition of Test & Learn solutions
  
  
  

Problem Solving Abilities

• Analytical Thinking and comfort in breaking down complex problems and identifying data-driven solutions.
• Creativity to innovate new ways to leverage data for business improvement.
• Adaptability and Flexibility to adjust approaches based on evolving client needs and feedback.
  
  
  

Analytical Skills

• Experience in data insights or data science or machine learning related team management roles to understand and interpret Test & Learn platform output.
• Learning agility to be able to understand and maneuver analysis in Test & Learn platform to drive best business outcome
  
  
  

Project Management

• Planning & Execution skills to manage analytics projects from inception to delivery, ensuring timely and within-budget completion.
• Strong collaboration skills working effectively with cross-functional teams, including various internal stakeholders across sales, product and different consulting functions within Mastercard.
• Risk Management skills to Identify potential risks and developing mitigation strategies.
  
  
  

Qualifications

Basic qualifications

• Undergraduate degree with experience in strategy consulting or analytics consulting roles
• Experience in leading teams across multiple projects
• 5-10 of experience managing senior client relationships
• 5-10 years of experience in identifying and scoping new business development opportunities
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
  
  
  

Preferred Qualifications

• MBA or master’s degree with relevant specialization (not required)
• Relevant industry expertise in banking or retail domain
• Additional relevant data and analytics experience in data modeling platform like Python or database management (e.g., SQL), data visualization tools (e.g., Tableau, Power BI)
  
  
  

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
  
  
  

R-252204

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