Manager - Marketplace 20J25

The role of Manager - Marketplace 20J25 is crucial in supporting the dynamic environment of our digital marketplace. This position demands a strategic thinker with a strong background in e-commerce, marketplace operations, and team management. The Manager will oversee the day-to-day operations of the marketplace to ensure optimal growth and productivity while ensuring customer satisfaction. This role requires a leader who can build strong relationships with sellers and buyers, analyze data to make informed decisions, and implement innovative marketing strategies to increase engagement and sales. The ideal candidate will possess exceptional organizational skills, have a keen eye for detail, and be proficient in marketplace technologies and trends. Joining our team means you will play a pivotal role in shaping the future of our digital storefront, ensuring our products and services meet and exceed market standards.

Responsibilities

• Manage and oversee daily operations of the digital marketplace to ensure efficiency.
• Develop and implement strategies for driving growth and increasing market share.
• Analyze marketplace metrics to make data-driven decisions and improve performance.
• Collaborate with marketing teams to create and execute comprehensive promotional plans.
• Identify and resolve technical or operational issues affecting the marketplace.
• Establish and maintain strong relationships with sellers to foster trust and collaboration.
• Monitor competitor activity to identify emerging trends and develop competitive strategies.
• Ensure adherence to legal regulations and compliance standards within the marketplace.
• Generate and present reports on marketplace performance to senior management.
• Train and mentor junior team members to develop their skills and capabilities.
• Manage budgets and financial planning to maximize resource allocation and ROI.
• Implement customer feedback systems to collect insights and improve services offered.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of five years of experience in digital marketplace management or similar roles.
• Strong analytical skills with a proven track record in data-driven decision-making.
• Excellent communication and interpersonal skills for partnership building and team leadership.
• Proficiency in e-commerce platforms, SEO, and digital marketing strategies.
• Robust understanding of market trends, consumer behavior, and competitive landscapes.
• Ability to work under pressure and handle multiple projects with tight deadlines.