Manager - Ecommerce 07D25

The Manager - Ecommerce is a pivotal role in driving the digital commerce strategy and operations of a company. This position requires a visionary leader who can spearhead online sales efforts, optimize ecommerce platforms, and enhance customer experiences through innovative digital solutions. The Manager - Ecommerce will be responsible for overseeing the online sales team, managing ecommerce operations, and ensuring that all online transactions operate seamlessly and efficiently. This role demands a strategic thinker with robust analytical skills, excellent leadership abilities, and a comprehensive understanding of ecommerce trends and technologies. The successful candidate will have a track record of increasing online sales, improving customer satisfaction, and demonstrating measurable impacts on revenue growth. They will be at the forefront of integrating digital marketing strategies and analytics to drive sales performance and brand loyalty in an ever-evolving online marketplace.

Responsibilities

• Develop and execute the strategic ecommerce plan to meet company objectives.
• Oversee the day-to-day operations of the ecommerce platform efficiently.
• Lead and mentor the ecommerce team to achieve project goals collaboratively.
• Optimize user experience on the ecommerce site to maximize customer satisfaction.
• Coordinate with marketing teams to implement effective digital marketing campaigns.
• Analyse ecommerce data to identify trends and insights for data-driven decisions.
• Ensure the website’s functionality and integration with payment gateways seamlessly.
• Manage inventory levels and supply chain operations in alignment with sales forecasts.
• Build relationships with third-party vendors to enhance service delivery effectively.
• Ensure compliance with data protection regulations and enforce security measures.
• Prepare and present comprehensive reports on ecommerce performance to stakeholders.
• Stay abreast of emerging ecommerce trends and technologies for competitive advantage.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in ecommerce management or digital marketing of at least 5 years.
• Strong knowledge of ecommerce platforms and digital marketing strategies effectively.
• Excellent leadership and team management skills with an innovative mindset.
• Proficiency in data analysis and performance/operation metrics comprehension.
• Experience in developing and managing high-impact digital marketing campaigns.
• Ability to adapt quickly to changes in the ecommerce landscape and technologies.