Lead QA Engineer

Location: Dubai, UAE

Who are we, and what do we do?

Edible Brands® is an innovative, Atlanta-based company that acquires, develops, and manages a world-class portfolio of consumer and service brands. From our flagship brand, Edible Arrangements®, to the diverse portfolio under our umbrella—including Rōti Modern Mediterranean®, edible.com®, edibles.com™, freshfruit.com™, and BerryDirect®—we’ve revolutionized the way people experience food.  

By combining exceptional products with cutting-edge e-commerce platforms, proprietary software, and a robust supply chain, we create memorable and accessible experiences for customers across the globe. As a dynamic, forward-thinking company, we are constantly evolving to deliver high-quality, innovative solutions that resonate with our customers and franchisees worldwide. 

Purpose

At Edible Brands, the Lead QA Engineer plays a critical role in delivering high-quality digital experiences to our customers. This position not only leads the strategy and execution of quality assurance efforts across web and mobile platforms, but also actively contributes to testing and quality initiatives. As a hands-on leader, this role balances strategic oversight with direct involvement in test planning, execution, and automation.

Through technical expertise and strong cross-functional collaboration, the Lead QA Engineer drives best-in-class QA practices while managing team performance and continuously improving testing processes in a fast-paced eCommerce environment.

Location Requirements: This role is based in Dubai, United Arab Emirates

Responsibilities

• Lead by example as a hands-on QA engineer—personally executing test cases, debugging issues, and validating functionality across web and mobile platforms.
• Own and execute manual and automated test cases to ensure product quality across web and mobile platforms.
• Develop and implement QA policies, procedures, and best practices to support scalable, repeatable testing processes.
• Design and maintain comprehensive test plans based on project requirements, ensuring thorough test coverage.
• Drive the QA strategy by developing a balanced approach between manual and automated testing methodologies.
• Collaborate closely with developers, product managers, and stakeholders to align on requirements, test coverage, and release readiness.
• Manage, lead, and support the QA team, including performance management, workload prioritization, and team development.
• Champion the implementation and continuous improvement of test automation frameworks and tools.
• Communicate QA status, risks, and issues clearly to cross-functional stakeholders and leadership.
• Partner with engineering teams to quickly identify, triage, and resolve defects throughout the development lifecycle.
  
  

Requirements

• 5+ years of QA Engineer experience, with at least 2 years in a leadership capacity
• Extensive experience in Grey Box testing with strong technical knowledge of application functionality and architecture
• Strong hands-on experience validating Web and Mobile App applications
• Ecommerce and Retail experience preferred
• Experience in test automation using industry-standard tools and frameworks
• Strong knowledge of software QA methodologies, tools, and processes
  
  

Key Competencies

• Strong Leadership & Team Development – Demonstrates effective management techniques, motivates and mentors team members, and leads with integrity and professionalism.
• Collaboration & Cross-Functional Partnership – Works seamlessly across teams to drive shared goals and ensure alignment in a fast-paced environment.
• Analytical Thinking & Problem Solving – Applies strong critical thinking and attention to detail to identify root causes, resolve complex issues, and improve processes.
• Adaptability & Multitasking – Thrives in a dynamic environment by managing multiple priorities, embracing change, and maintaining high performance under pressure.
• Organizational & Time Management – Delivers results on deadline through excellent planning, task prioritization, and consistent execution.
• Customer-Centric Mindset – Understands and applies service-focused techniques to support both internal and external stakeholders effectively.
  
  

Six or more years of experience as a professional software engineer, with at least 2 years in a leadership or as a designated Lead Engineer