Kitchen And Laundry Technician - Voco Dubai

About Us

At voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.

At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won’t find in any guide book

Your day to day

If you'd like to embrace a wider world of experiences and opportunities and grow your career journey with the IHG Family, we'd like to welcome you as a part of our Kitchen & Laundry Technician to the Engineering team working across our grand palette of innovation. Each experience is enriched by a lifestyle setting, you will drive our hosts to deliver exceptional service, creating rich and personal experiences that will create the “voco Life” for our guests. Responsible for all kitchens and laundry machines, and equipment of the hotel, and other engineering repair and maintenance works.

• Proper handling of engineering repair and maintenance supplies, spare parts, machines & equipment’s.
• Proper planning and implementation of Engineering Maintenance Schedule in-term of kitchen and laundry maintenance and other areas to avoid equipment and machines breakdown.
• Immediate action to rectify problem in terms of repairs and breakdowns.
• Ensure that all kitchens and laundry machines and equipment of the hotel are properly working and well maintained.
• Coordinate with Maintenance Engineer or Duty Engineer regarding the works schedule and get proper instructions concerning the assigned job.
• Ensure that all the Engineering Operational Procedures are well and properly followed under the supervision of Maintenance Engineer or Duty Engineer
• Submit necessary reports required by Maintenance Engineer or Duty Engineer.
• Coordinates with concern departments or sections in courteous and efficient manner before work implementation with the supervision of Maintenance Engineer or Duty Engineer.
• Ensure the availability of spare parts and materials at all times.
• Any abnormalities regarding machines and equipment’s must be immediately reported to Maintenance Engineer or Duty Engineer conduct necessary actions.
• Ensure that property and equipment are maintained in safe and efficient operating condition.
• Be a part of Energy Conservation Program of the Hotel.
• To ensure safety and satisfactions of the guests.
• To keep hospitality and good relationships with the guest at all time.
• To attend guest request and requirements as quick as possible.
• Understand and strictly adhere to the Rules & Regulations established an IHG Code of Conduct and the Hotel’s policy on Fire, Hygiene, Health and Safety.
• Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
• Generally, promote and ensure good inter-departmental relations.
• Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.
• Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
  
  

What We Need From You

The ideal candidate will have experience in hospitality, and leadership working in a hotel with multiple restaurants with 2 years of related experience in the same role. A true “team-player” mentality and flexible attitude towards a diverse set of tasks. Have the ability to work a flexible schedule including nights, weekends, and/or holidays. A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco® service standards.

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
  
  

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What We Offer

We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us.

Reliably Different - Welcome to voco® Hotels, IHG’s new upscale brand. We call our Hotels voco® – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco® is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco® Dubai Whatever we’re up to, at every instance, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco® Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels is connected by their individual characters that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco® hotel opened in November 2018 in Gold Coast, Australia, and the first voco® Hotel across IMEA is voco® Dubai. voco® Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It’s location on the vibrant Shiekh Zayed Road is also connecting it to many day time and no delights of the city, moments from shopping, dining, and entertainment experiences.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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