Key Account Manager

What's the Role?

You will be responsible for building a high level of contact with key M&E accounts in the UAE. Through this you will create sustainable business relationships with decision-makers and present the Hilti value proposition and differentiation to secure business and ensure high project coverage and increase our share of wallet.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

As a Key Account Manager, you will be responsible for developing accounts with key strategies and action plans. You will steer the sales and business development activities, defining and driving the actions which will lead to the development of market share for M&E accounts. You will also identify business opportunities that allow you to secure profitable growth in the various product lines, while expanding the buying customer platform.

Our Professional Sales Onboarding Program prepares all new sales employees ideally for their job in the first few months - this includes not only several weeks of training but also individual coaching on the job

What do we offer?

We’ll give you everything you need to excel in your role, including your own car full of tools and one-to-one coaching; you’ll manage your own book of business while being part of a friendly team. We’ll give you lots of responsibility, including your own portfolio of customers - these might be trade experts, project managers, or company leaders.

From there, we’ll trust you to do whatever it takes to deliver outstanding results. Day to day you’ll report to your regional sales manager, who will also be there to help you manage your career. Go the extra mile and we’ll reward you with unrivaled training, development, and career opportunities as soon as you’re ready for the next challenge.

What you need is:

• Bachelor’s degree in Engineering
• Strong communication skills with fluency in English and (verbal and written). Arabic and/or Hindi is a plus.
• Senior relationship management skills to be capable and confident while speaking to senior and C-level customers
• Long-term strategic thinking to explain and transmit the targets & strategy to customers, peers and management
• Experience working in a commercial sales role in UAE market, with proven success in selling value adding solutions to contractors/end users
• Structured approach and time management capabilities
• Ability to influence internal and external stakeholders
• Self-driven and ability to work autonomously