KEY ACCOUNT MANAGER PARTNER CHANNELS

About Fortis

Fortis is a Dubai-based retail tech company focused on the digital interaction experience of retail businesses and their customers. At the core of our endeavor is developing an omnichannel platform and a suite of client interfaces and services spanning web, app, smartPOS systems, and more. These tools empower merchants and customers and assist other businesses collaborating within this ecosystem.

The Fortis solution helps to sell and get paid seamlessly in-person and online with convenience, communicate with customers when needed, attract new customers and retain existing ones, and run the business efficiently. Fortis works for entrepreneurs who are creating businesses for the retail customer. We focus on micro, small, and medium-sized companies, the most extensive segment that forms the backbone of the modern economy. Still, we are also open to working with large enterprises.

About The Role

Key Account Manager is responsible for developing and scaling Fortis’s client base through existing strategic partners: banks and payment service providers (PSPs). The primary focus is farming: increasing the efficiency of current partnerships, growing the number of clients acquired through these partners, and maximizing revenue from each active partner channel. This is achieved through a systematic approach to partner management, establishing processes, lead sharing, and launching joint initiatives.

What you’ll be doing

• Managing ongoing partnership projects with banks and PSPs
• Monitoring fulfillment of agreements with partners
• Developing and implementating of partner incentive programs
• Organizing joint initiatives (marketing campaigns, integration projects)
• Ensuring regular exchange of business leads with partners
• Collaborating with internal Fortis teams to execute partnership initiatives
  
  

• Hindi- or Arabic-speaker
• 3+ years of experience in key account management, partnership management, or business development (farming)
• Proven track record of managing and growing relationships with banking or financial institutions
• Experience in fintech, digital payments, lending, or financial services is highly preferred
• Strong interpersonal and networking skills to build trust and long-term partnerships with bank stakeholders
• Skilled in coordinating cross-functional teams to launch and manage partnership initiatives
• Understanding of banking products, services, and regulatory environment.
• Results-oriented with a growth mindset
  
  

• High level of independence and flexibility
• High-quality and sought-after product that is pleasant to develop
• Best business cases and strategies for our partners
• Experienced and friendly team
• Bonus based on performance review