Junior Key Account Manager 22N25

The position of Junior Key Account Manager is a critical role designed to support the growth and management of key client accounts. As a Junior Key Account Manager, you will work closely with senior management and account teams to build and maintain strong relationships with clients. Your focus will be ensuring the delivery of high-quality services while maximizing customer satisfaction. This position requires a high degree of organization, attention to detail, and excellent communication skills to effectively coordinate with various departments and meet client needs. Candidates should exhibit a proactive attitude, a willingness to learn, and the ability to adapt to a fast-paced work environment. This is an excellent opportunity for someone looking to advance their career in account management while working within a supportive and dynamic team.

Responsibilities

• Assist in managing relationships with key clients to ensure satisfaction and retention.
• Collaborate with senior account managers to develop and implement strategic account plans.
• Coordinate with internal teams to ensure timely and successful delivery of solutions.
• Monitor client account metrics and provide regular status reports to senior management.
• Identify opportunities to grow business with existing clients through upselling and cross-selling.
• Communicate clearly with clients to identify their needs and present appropriate solutions.
• Assist in contract negotiations and ensure terms are favorable for both parties involved.
• Prepare detailed reports and presentations for client meetings to support business reviews.
• Stay up-to-date with industry trends and competitors to apply best practices to client accounts.
• Proactively address client concerns and resolve issues to maintain strong client relationships.
• Support marketing initiatives and promotional campaigns targeted at key accounts.
• Contribute to team meetings with insights and suggestions that enhance client interactions.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• At least 1-2 years of experience in account management or customer service.
• Excellent communication and interpersonal skills with a client-focused attitude.
• Strong organizational skills and attention to detail for managing multiple client accounts.
• Proficiency in using CRM software and Microsoft Office Suite for reporting and analysis.
• Ability to work independently and collaboratively in a fast-paced environment.
• Eagerness to learn and develop skills relevant to account management roles.