IT Communications Specialist 21N25

As an IT Communications Specialist, labeled under code 21N25, you will be at the forefront of technological communication, ensuring seamless information dissemination within our organization and to external stakeholders. You will play a critical role in developing, coordinating, and implementing effective communication strategies that support IT initiatives. Your expertise will be invaluable in enhancing the company's digital presence, managing communication platforms, and crafting content that is precise, persuasive, and engaging. You will collaborate with various departments to ensure that all technical communications align with the company's goals and maintain consistency across all media. Your ability to adapt complex technical concepts into easy-to-understand communication will be crucial in educating both technical and non-technical audiences. If you are passionate about influencing how technology and information are communicated and have a knack for storytelling, this is your opportunity to shine. Join us to drive meaningful communication efforts that empower stakeholders and enhance our IT infrastructure.

Responsibilities

• Develop and implement internal and external IT communication strategies and plans.
• Create clear, engaging, and accurate content for various communication channels.
• Collaborate with IT and other departments to gather relevant information for communications.
• Manage and update content on the company's digital platforms regularly.
• Ensure consistency and clarity in all technical communication efforts undertaken.
• Translate complex IT concepts into language easily understood by non-experts.
• Organize and manage communication for IT-related events and projects.
• Research and stay updated with the latest trends in IT communications.
• Generate reports on the effectiveness of communication strategies employed.
• Provide training and support on communication tools and best practices.
• Manage relations and communications with external partners and vendors.
• Coordinate IT-related crisis communication and mitigate misinformation.

Requirements

• Bachelor's degree in Communications, IT, or a related field is required.
• Minimum of 3 years experience in IT communications or a similar role.
• Exceptional written and verbal communication skills are essential.
• Demonstrated ability to convert technical information into layman's terms.
• Proven project management skills with attention to detail and deadlines.
• Experience with digital communication platforms and tools is preferred.
• Strong organizational skills and the ability to multitask effectively.