IT Admin (225-925)

An IT Administrator plays a critical role in managing and maintaining an organization's IT infrastructure, ensuring the seamless operation of technology systems and networks. This multifaceted position involves overseeing the implementation, configuration, and troubleshooting of hardware, software, and network services. The IT Administrator acts as a technical expert, providing support and guidance to end-users and collaborating with other IT professionals to solve complex technical problems. With the rapid advancement of technology, staying updated with the latest trends and security practices is essential for an IT Administrator to protect the organization from potential threats and ensure system efficiency. The ideal candidate will need strong analytical skills, attention to detail, and the ability to work both independently and as part of a team.

Responsibilities

• Monitor network performance and ensure high availability and uptime.
• Install, configure, and maintain hardware and software systems annually.
• Manage and administer email, virtual servers, and cloud services proficiently.
• Implement security measures to safeguard information and systems effectively.
• Develop and maintain system documentation and contribute to IT policies.
• Provide technical support to end-users resolving hardware and software issues.
• Conduct regular backups and recovery operations to prevent data loss.
• Ensure compliance with legal and organizational policies and standards.
• Collaborate with IT team members to improve system processes and performance.
• Analyze and resolve problems related to network infrastructure and systems.
• Train staff and users to enhance technical knowledge and efficiency.
• Participate in technological planning and development processes actively.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT administration or similar technical roles.
• Strong knowledge of network protocols, security, and system management.
• Ability to troubleshoot complex technical issues effectively and efficiently.
• Excellent communication skills to liaise with team members and end-users.
• Familiarity with cloud services and virtualization technologies is preferred.
• Certifications such as CompTIA Network+, A+, or Microsoft Certified are an advantage.