Inside Sales Account Manager Emiratised Role

Whats the role?

We’re looking for Inside Sales Account Managers to join our sales team in Dubai and be part of our uniquely high-performing and supportive work culture.

Note: This is an Emiratised role in compliance with Emiratization requirements.

In this full-time role, you will manage a portfolio of assigned customers, generate sales, and develop new business opportunities within your customer base. You will work closely with Hilti Store Representatives and Field Account Managers to ensure the successful achievement of company objectives and growth.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

The Inside Sales Account Manager is responsible for generating profitable sales from an assigned account base through outbound sales. You will provide strong knowledge of Hilti products to customers, along with all the services and aftercare that come with the Hilti name, to ensure customer engagement.

Far from traditional cold calling, it’s about building relationships with our customers and helping them find the most innovative and cost-efficient solutions for their needs, through presenting Hilti’s value proposition.

Hilti stands for innovation and direct customer relationships. More than 34,000 employees around the world, in over 120 countries, contribute to making our customers’ work more productive, safer and more sustainable. We do this with our hardware, software and service offering.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

Year upon year we are recognised as one of the top Great Place to Work employers, both globally and locally. And when you meet us youll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.

What you need is:

• A bachelor’s degree in any discipline (Engineering is a plus).
• Fluency in English is mandatory; Arabic is highly preferred; Urdu is a plus.
• Proficient computer skills, including Microsoft Office applications.
• Strong negotiation and sales skills; previous sales or customer service experience is an advantage.
• Ability to develop and maintain strong customer relationships.
• Excellent communication and interpersonal skills.
• A proactive, determined, and result-oriented mindset with a career-driven attitude.
• Strong time management skills and the ability to work under pressure.
• Persuasive, resilient, and able to handle objections effectively.
• Must be based in Dubai and eligible for Emiratization. (UAE National + Family book) to Comply with Emiratization policies.