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Job Description

Job Description

We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an IT Officer your role will include key responsibilities such as-

  • Monitor the operation and security of all computer hardware and ensure that it is operating properly
  • Serve as a primary contact for all servicing of computers, printers, etc.
  • Maintain a sufficient inventory of all office and computer supplies
  • Maintain all hardware and software logs updated as per departmental working procedures
  • Maintain the documentation of all hardware configuration and inventory
  • Maintain the documentation of the telephone system configuration and all MPT lines
  • Understand all the department working procedures and perform the related tasks as described
  • Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
  • Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
  • Respond to all users request and provide them with adequate support

Skills

Education, Qualifications & Experiences

You should ideally have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.

Knowledge & Competencies

The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.rotana.com/ Job Function: Information Technology (IT)
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Centro, Rotana’s affordable hotel brand, redefines the conventional concept of economical comfort by offering superior-class accommodation and hospitality. With this stylish brand of low-cost hotels, Rotana hopes to meet the demands of the new generation of travellers who seek both finesse and functionality at reasonable rates. Young and fresh in its approach, Centro is a contemporary concept that is original in its presentation yet dynamic in its offerings.As the name suggests, the locations of Centro properties are at the heart of business or commercial districts in major cities across the region. Highly distinctive and providing unique living spaces in a contemporary environment, the Centro concept has been thoroughly researched. The result is a new, highly efficient operational model which provides essential amenities and necessities specifically geared towards people who spend a lot of time travelling either for business or for pleasure.

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