The HRIS Specialist for the MEIA region is responsible for Level 2 support and local configuration, administration, maintenance, of the regional systems such as SAP HR/Payroll, Workday HCM/TA/TM. The role ensures system integrity, compliance with local regulatory requirements, across the region.
How will you make an impact?
System Administration & Configuration
Administer, configure, and maintain HR / Payroll platforms within the MEIAT region including SAP Payroll, Workday HCM, including Core HR, Talent, and Payroll integrations.
Manage role-based security access, user provisioning, and audit compliance across SAP and Workday platforms.
Support system upgrades, patches, releases, and testing activities for HRIS and payroll modules.
Technical Support & Issue Resolution
Provide Tier 2 support for HRIS and Payroll-related technical issues across the MEIAT region.
Troubleshoot system errors, data discrepancies, integration failures, and coordinate with IT, vendors, or group HRIS teams for resolution.
Serve as regional contact for Workday and SAP tickets, escalating to Group HRIS (L3) team as required.
Integrations & Reporting
Manage integrations between Workday/SAP and third-party payroll vendors, benefits providers, and time/attendance systems.
Validate inbound and outbound HRIS interfaces to ensure accuracy and compliance with data privacy requirements.
Develop and deliver custom HR and payroll reports (Workday Report Writer, SAP Ad Hoc queries).
Provide workforce analytics and dashboards to HRBPs, Finance, and leadership teams.
Compliance & Governance
Ensure compliance with MEIA-specific labor laws, tax regulations, and data privacy legislation (e.g., GDPR, DIFC/UAE, South Africa POPIA, India DPDP Act).
Support internal and external audits, preparing evidence of system and payroll controls.
Maintain accurate system documentation, including process flows, SOPs, and configuration logs.
Process Improvement & Projects
Support HR Operations Projects Lead with Digital and improvement projects, ensuring alignment with group standards while addressing local business needs.
Identify opportunities for automation, self-service, and digital HR process improvements.
Provide end-user training and support to HR teams and line managers to ensure effective system adoption.
Key Qualifications
Education
Bachelor’s degree in human resources, Information Systems, Computer Science, or related field.
HRIS, Payroll, or Workday/SAP certifications preferred.
Experience
5+ years of HRIS experience with a focus on Workday HCM and SAP HR/Payroll modules.
Hands-on experience in regional HR/Payroll operations support across MEIA countries.
Strong knowledge of local HR/payroll regulatory requirements across Middle East, India, and Africa.
Proven experience in managing system integrations, security roles, and reporting.
Project management experience in HR system implementation or upgrades.
Skills
Strong technical knowledge of Workday HCM (Core HR, Payroll, Reporting) and SAP HR/Payroll modules.
Proficiency in HR reporting tools (Workday Report Writer, SAP Ad Hoc Query, Excel, Power BI).
Knowledge of payroll interfaces, time management systems, and vendor integrations.
Excellent troubleshooting, problem-solving, and analytical skills.
Competencies
Analytical & Detail-Oriented
Strong Business Acumen in HR/Payroll
Collaboration & Influencing Skills
Adaptability in Multi-Country Environments
Continuous Improvement Mindset
High Integrity & Confidentiality with Employee Data
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