Holiday Travel Consultant (225-614)

As a Holiday Travel Consultant, you will have the exciting opportunity to help clients plan and book their dream vacations. Your role will involve understanding clients' travel preferences and needs, providing expert advice on holiday destinations, and customizing travel packages to suit their desires. The ideal candidate will possess excellent communication skills, a passion for travel, and an unrivaled attention to detail. You'll work closely with various service providers to coordinate flights, accommodation, and other travel arrangements. Your goal will be to ensure an unforgettable and stress-free experience for every client, building long-lasting relationships that lead to repeat business and referrals. If you thrive in a dynamic environment and have a knack for making travel dreams come true, this is the perfect position for you.

Responsibilities

• Consult with clients to determine their travel needs and preferences.
• Research various destinations and stay informed on the latest travel trends.
• Design bespoke travel itineraries based on clients' individual terms and interests.
• Book flights, accommodations, and transportation arrangements efficiently and accurately.
• Coordinate with local service providers to ensure quality and client satisfaction.
• Handle travel emergencies and provide problem-solving support to clients.
• Offer expert advice on travel requirements, including visas and travel insurance.
• Maintain a professional relationship with clients and suppliers at all times.
• Assist clients in making changes to their bookings and itineraries as needed.
• Negotiate rates and discounts with suppliers to maximize clients' budgets.
• Provide post-trip follow-ups to gather feedback and ensure client satisfaction.
• Stay updated with travel advisories and provide timely information to clients.

Requirements

• Prior experience in travel consultancy or related field is strongly preferred.
• A deep passion for travel and knowledge of global holiday destinations.
• Strong communication and interpersonal skills to engage with clients effectively.
• Excellent organizational skills with attention to detail and accuracy.
• Ability to handle stressful situations with a calm and professional demeanor.
• Proficient in the use of travel booking software and online research tools.
• Flexibility in working hours to accommodate clients in different time zones.
• Customer-oriented with a commitment to ensuring exceptional service delivery.
• Strong problem-solving skills and ability to make quick decisions when needed.