Product Specialist - Medical Devices (225-721)

A Product Specialist in the Medical Devices industry plays a crucial role in bridging the gap between the development of medical products and their application in the healthcare setting. This professional is responsible not only for comprehensively understanding the technical specifications and functionalities of medical devices but also for effectively communicating these details to healthcare professionals and end users. The role requires individuals to stay abreast of industry trends, technological advancements, and regulatory requirements to ensure the products meet the highest standards of safety and efficacy. The Product Specialist will support sales teams, conduct training sessions, and troubleshoot technical issues, all while establishing strong relationships with clients to understand their needs and tailor solutions accordingly.

Responsibilities

• Conduct detailed product demonstrations and training sessions for healthcare professionals.
• Collaborate with sales teams to strategize and achieve sales targets and growth objectives.
• Provide technical support and guidance to clients regarding product usage and safety.
• Analyze market trends and feedback to inform product development and marketing strategies.
• Ensure compliance with regulatory standards and properly document all procedural activities.
• Develop and maintain strong relationships with key stakeholders in the healthcare sector.
• Travel to client sites to provide hands-on product training and demonstrations.
• Assist in the resolution of product-related issues reported by customers or sales teams.
• Participate in professional conferences and trade shows to promote medical devices.
• Prepare and present technical documents and user manuals for training purposes.
• Work with marketing teams to create effective promotional strategies for products.
• Monitor competitive products and innovations to ensure a competitive market position.

Requirements

• Bachelor's degree in Biomedical Engineering, Life Sciences, or a related field required.
• Minimum of three years of experience working with medical devices or related products.
• Strong technical understanding of medical devices and their applications in healthcare.
• Excellent communication and presentation skills to convey complex information effectively.
• Ability to travel frequently and work flexible hours to meet client needs.
• Proven problem-solving skills with a focus on customer satisfaction and quality service.
• Familiarity with relevant regulatory guidelines and industry compliance standards.
• Proficiency in using Customer Relationship Management (CRM) software and sales tools.