Hard Services Assistant Manager

Location UAE Dubai Uptown Tower Building

Working Location Category Onsite

About Us

Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.

We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right, and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.

Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture

About The Role

The Assistant Facilities Manager will be responsible for daily repairs, upkeep, and general maintenance of the various facilities under their domain. Their primary role is to ensure all maintenance operations are completed while taking care of things such as building maintenance, planning maintenance, and work orders. The typical duties and responsibilities of facilities maintenance managers include the following.

• Plan and execute building maintenance and operational programs for all facilities in the company
• Acute knowledge of Building Technical services and its upkeep
• Manage and handle all vendor contracts, including vendors for various maintenance items, activities, and tasks
• Managing SLA / KPI’s with the client contact
• Coordinate and enact site safety programs, while making sure safety policies are maintained
• Ensure the efficiency and operational capacity of all building systems
• Prepare operation reports, maintenance budgets, and provide analysis of all reports to higher-ups
• Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met
• Handle all the facilities planning, space allocations, and cost estimations for equipment and facilities
• Coordinate with other department heads, including the maintenance supervisor and facility maintenance technician , to make sure all maintenance processes are on track
• Develop relationships with building contractors and third party workers to ensure smooth operations
• Manage, handle, and supervise all facilities personnel
• Develop various facilities maintenance schedules while managing and resolving all maintenance issues
• Create a healthy and safe work environment for all maintenance workers
• Coordinate with building and facilities security to ensure all maintenance services are provided
• Prepare and file all relevant reports with the government and regulatory authorities
  
  

• Technical / Engineering Background. Bachelor’s in engineering degree is a must
• Al least 5-7 years FM experience in UAE / GCC
• Relevant experience with vertical, multi-use buildings
• Good understanding of BIM tools and integration to CAFM
• Good understanding of commissioning / handover experience in UAE
• Dashboards, reporting and communication is a must
• Excellent communication skills