Guest Relations Executive Emiratization

Genuine is the way.

At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things

!This Guest Relations Executive position is part of our Customer Experience team, dedicated to delivering exceptional service and creating memorable moments for every guest and visitor. As the first point of contact, you will embody our values by ensuring a warm welcome, professional assistance, and a seamless experience that reflects the SARA brand

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What Youll D

• o:Greet and welcome guests and customers with professionalism and warm
• thProvide accurate information and assistance to meet guest nee
• dsRespond to inquiries and resolve concerns quickly and effective
• lySupport sales team in the sales proce
• ssAssist with administrative tasks as requir
• edIdentify opportunities to enhance the guest experience and suggest improvemen
• tsRepresent the company’s values and image in all interactio

ns
What You Should Bri

• ng:Customer Focus: You’re passionate about delivering outstanding service and creating positive experien
• cesGenuine Communication & Team Spirit: You connect authentically with guests and colleagues, bringing positivity and collaboration to the workpl
• aceProfessionalism & Presence: You have a polished appearance, confidence, and approachable demea
• norSmart Execution: You can multitask, prioritize, and handle pressure effectiv
• elyResilience & Adaptability: You maintain composure through challenges and embrace continuous improvem
• entGrowth Mindset: You’re eager to learn, develop, and contribute to elevating the customer experie

nce
What Were Looking

• For:Bachelor’s degree or Diploma in Hospitality, Business Administration, or related f
• ield1–3 years of experience in guest relations, front desk, hospitality, or customer ser
• viceExcellent communication skills in Arabic and Eng
• lishStrong interpersonal skills with a customer-first atti

tude
Why Joi

n Us?At SARA Group, you’ll be part of a genuine team where you can be your most authentic self, surrounded by like-minded colleagues who value collaboration and growth. You’ll gain exposure to both corporate and customer-facing environments, learn new skills, and build a meaningful career path with a strong focus on Emiratiza

tion.
Apply today and let’s make it h