Group Specialist Technology Resilience

Key Accountabilities

JOB DESCRIPTION

• Develop the plan, track, monitor, coordinate & execute database restoration tests for non-critical applications & disaster recovery (DR) tests for critical applications of HO and regional Business units.
• Ensure all business units have DR plans & restoration procedures for their critical applications.
• Conduct business impact assessment for applications of HO to define RTO/RPO requirements, and ensure the DR plans and backup procedures are aligned.
• Collaborate with technology teams to ensure new initiatives/projects meet business and IT recovery levels (RPOs, RTOs) to ensure that new and ongoing projects sustain the level of recoverability consistent with business objectives.
• Conduct periodic review of backups configuration to ensure that all critical data, systems, applications are adequately backed up.
• Collaborate with business continuity management (BCM), business units, external business partners, internal regulatory partners, and key IT staff members to plan and maintain effective DR exercises.
• Facilitate coordination of recovery activities and ensure a smooth recovery of systems once a disaster is declared.
• Monitor critical applications & infrastructure availability, investigate and report on major unplanned downtimes.
• Provide periodic updates on DR drills and backup restoration tests conducted in HO and regional business units as an input for KPI reporting.
• Conduct workshops and train technology teams in business units on DR Management.
• Provide assurance to our insurers, partners, regulators & the Board on technology resilience.
• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviour in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies.
• Perform other related duties as assigned.
  
  

• Bachelor’s Degree in Computer Science or equivalent.
• Should have 8-10 years of experience in IT governance with at least 5 years’ experience in technology resilience management.
• Extensive experience in implementing organisation-wide program of continuity management and disaster recovery planning and processes, including backup, recovery, storage systems and IT security management.
• Experience with BCP and DR Recovery plan testing.
• CBCI, ISO 22301 Certified Business Continuity Manager, CBCP, C/DRE, EDRP or other industry relevant certifications are preferable.
• Working knowledge of ISO 22301, ISR, COBIT 2019 etc.
• Good understanding in E-commerce, logistics, supply chain & port operations applications will be an added advantage.
• Experience in working with Multinational Companies (MNC) is preferable.
  
  

• Excellent analytical skills.
• Excellent verbal and written communication.
• Program and Project management skills.
• Time management skills.
• Team player and conflict management skills.
• Ability to adapt in a complex environment, loves challenges, with the will and drive to learn new things on his/her own.
• Cultural awareness.
  
  

• Experience in Disaster Recovery, backup restoration, performance monitoring solutions and products.
• Knowledge of developing policies, procedures related to disaster recovery & resilience management processes.
• Expertise in Microsoft Word, Excel & PowerPoint.