Group Director - Global Solution Vertical - Industrials

Job Purpose

JOB DESCRIPTION

Lead the development of industry-specific product offerings and solutions for the Industrial vertical.

Partner with the Vertical Lead and Global Key Account Managers (GKAM) to establish thought leadership, drive profitable growth, and replicate proven solutions and best practices across customers and regions globally.

Key Accountabilities

Develop and Implement the Customer Vertical Strategy

• Industry Intelligence & Market Analysis: Continuously monitor industry trends, emerging technologies, and best practices within the Industrial sector, particularly focusing on current and future supply chain management demands and challenges in Heavy Goods & Machinery, Aerospace & Defense, Mining, Oil, Gas & Renewables.
• Strategic Solution Development: Design and implement comprehensive logistics and supply chain strategies that align with business objectives whilst addressing unique challenges of each Industrial sub-vertical, including identification of new market opportunities and product innovations
• Cross-functional Collaboration: Lead collaborative efforts with Solution Engineering, Capabilities teams, Regional Operations, Finance, and Marketing Communications to develop and execute vertical strategies that support business objectives whilst establishing thought leadership across the sector
• Investment Planning: Collaborate with market research teams and consultants to develop robust business cases for strategic investment decisions in new sub-verticals, technologies, and market expansion opportunities
  
  

Develop fit-for-purpose end-to-end Solutions

• Performance Analytics & Optimisation: Analyse comprehensive logistics data and performance metrics to identify opportunities for operational excellence, cost reduction, and service enhancement. Conduct systematic audits and develop corrective action plans to address identified gaps
• Solution Engineering Partnership: Work closely with the solution engineering team to develop industry-leading vertical solutions that drive thought leadership, competitive differentiation, and sales growth
• Technology Integration: Champion the adoption of emerging technologies including AI, automation, and advanced analytics to enhance supply chain visibility, resilience, and efficiency
  
  

Support Key Account Management of the Industrial Vertical

• Subject Matter Expertise: Serve as the primary technical expert supporting Global and Regional KAM teams in delivering comprehensive end-to-end solutions for strategic customers, ensuring proposals align with industry best practices and client needs
• Account Strategy Development: Assist the Vertical Lead in coordinating and managing key account teams, including the development of account-specific strategies, relationship management protocols, and performance monitoring frameworks
• Customer Relationship Excellence: Build and maintain trusted advisor relationships with C-suite executives and senior stakeholders within key accounts, demonstrating deep industry knowledge and strategic insights
  
  

Drive Thought Leadership of the Industrial Vertical

• Knowledge Transfer & Training: Design and conduct comprehensive training and educational programmes for internal stakeholders, partners, and customers to promote understanding of vertical solutions and industry best practices
• Industry Engagement: Organise and lead customer advisory panels, industry seminars, and thought leadership events. Represent DP World at premier industry conferences, presenting on relevant topics that showcase our capabilities and market leadership
  
  

Content Development & Communications: Collaborate with marketing and communications teams to develop distinctive collateral, thought leadership content, and public relations initiatives that highlight our vertical solution offerings and industry expertise

Experience, Qualifications And Skills

• Bachelors degree in Business, Logistics, Supply Chain Management, or related field; MBA strongly preferred
• Professional certifications in supply chain management (APICS, CILTUK, or equivalent) advantageous
• 10+ years of progressive experience in logistics and supply chain management within the Industrial sector (Heavy machinery, Project Logistics, Aerospace & Defense or Oil & Gas)
• 5+ years in designing and implementing solutions emerging geographies; India, Sub-Sahara Africa etc
• Demonstrated track record of developing and executing successful supply chain strategies that drive business growth and profitability
• Proven experience in thought leadership, incl. conference speaking, content creation, and industry
• engagement
• Strong background in cross-functional leadership and stakeholder management
• Experience with emerging technologies incl. AI, automation, and advanced analytics in supply chain applications
• Advanced analytical capabilities with experience in large-scale data analysis and performance metrics
• Experience in project logistics, with a good understanding of project formations and execution
• Comprehensive knowledge of logistics technology incl. TMS, WMS, and ERP systems used in the industrial sector
• Understanding of digital transformation trends and their application in supply chain management
• Experience with Lean methodology, continuous improvement, and operational excellence initiatives
• Deep understanding of Industrial Product supply chain complexities, incl. sustainability requirements, regulatory compliance, product quality, emerging market trends
• Knowledge of current challenges incl. supply chain disruptions, cost management, evolving customer expectations
  
  

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Whats more, were reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

To Change Whats Possible For Everyone.

ABOUT THE TEAM

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Whats more, were reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what ’ s possible.

WE MAKE TRADE FLOW

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