FX Manager - Business Banking

Role       : FX Manager - Business Banking
Location : Dubai                        

Role Purpose:

To achieve Business Banking FX revenue targets through cross selling to existing relationships as well as to solicit new to bank customers requiring majorly foreign exchange services while ensuing service delivery to these clients through liaisoning with various intra-organizational departments.

    
Key Accountabilities of the role      

Key Result Area:

• Drive FX revenue via cross selling treasury solutions to existing & new-to-Bank customers in the Business Banking.
• Formulate business plans and key initiatives of the department to grow the treasury revenues & achieving of Fx Targets. 
• Deliver agreed revenue umbers through ensuring extension of funded / non-funded based facilities, FX / remittance transactional volume, Margin trading, Forward contracts, Futures and options and exchange.
• Work with analytics team to develop and implement client campaigns to improve client penetration on tressury products and assist the RM in identifying tressury opportunities in their portfolios. 
• To work closely with all RMs & VRMs product & TCM to maximize opportunities provided through regular contacts, feedback and coordination and cross referrals.
• Develop systems and channels that proactively solicit / manage businesses which meet agreed risk-reward parameters of the unit.
• Implement governance system to monitor all outstanding deals on Spot and Cash transactions to ensure intra day risk is managed within the set limits.
• Ensure product profitability via spread maintenance and volume growth for the RM portfolios. 

• Operating Environment, Framework and Boundaries, Working Relationships:

• TCM
• Operations
• Risk Review
• RM,Area Manager & Segment Heads

• Direct customer contact for FX transactions
• Constant information to keep track of market situation.
• Problem Solving:
• Day to day focus on training, mentoring to the BBD RMs on treasury solutions. 
• Understand and analyze customer behavior / needs from market data and competition.
• Provide overall direction, guidance, and support to Liabilities & Cash Management RMs on treasury products.
• Ensure intersegment RM disputes related to the product and mediated.
• Ensure customer penetration and product diversification is effective and appropriate for the strategic goals of the segment and product.

• Decision Making Authority & Responsibility
  • Judgement is exercised daily on credit assessments, which would impact revenues / credit losses for the Bank.
  • Ability to immediately make decision on urgent customer request based on the current facts at hand.
  • To ensure compliance requirements are adhered to by the FX specialist team, in line with KYC, AML, and account reviews high value transaction monitoring, STR escalation.
  • Ensure all procedures and SOP’s are effective in servicing customers and management of product risk.
  • Recommend and finalize training documents.
     

• At least 5-7 years post qualification experience in the Financial Industry.
• A deep understanding and knowledge of the UAE SME & Treasury market.