Furniture Sales Manager (225-911)

The role of a Furniture Sales Manager is a key leadership position within the retail environment, focusing on driving sales and delivering exceptional customer service in a furniture store or sales showroom. With a pivotal role in managing the sales team, the Furniture Sales Manager ensures that sales targets are consistently achieved and operations run smoothly. This position demands a dynamic, result-oriented leader who can inspire and guide a team towards success while also ensuring that the store’s inventory and merchandise presentation is both appealing and strategically organized. The ideal candidate will possess strong negotiation skills, an in-depth knowledge of furniture products and trends, and a keen sense of business acumen. As a Furniture Sales Manager, you will also play a crucial role in liaising with suppliers and managing stock levels to meet customer demand effectively.

Responsibilities

• Oversee day-to-day operations of the furniture sales department ensuring efficiency.
• Lead and motivate the sales team to meet and exceed sales targets consistently.
• Develop and implement effective sales strategies to drive business growth.
• Maintain and enhance existing customer relationships ensuring high levels of satisfaction.
• Train, mentor, and develop sales associates to improve performance and customer service.
• Analyze sales data and market trends to identify new opportunities and areas for improvement.
• Coordinate with marketing teams to create promotional plans to boost sales.
• Manage inventory controls and coordinate with suppliers to ensure stock availability.
• Enhance the store’s visual merchandising to increase product appeal amongst customers.
• Resolve customer complaints and queries ensuring a positive shopping experience.
• Prepare detailed sales reports to monitor department performance and set future objectives.
• Ensure compliance with the company’s policies, procedures, and ethical standards.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Proven track record in a sales management role within the retail sector.
• Strong leadership and team management skills with an ability to motivate staff.
• Exceptional communication and interpersonal skills with a customer-focused approach.
• Ability to analyze sales data and trends to inform strategic decisions.
• Adept at problem-solving with strong organizational and time-management skills.
• Familiarity with furniture products, trends, and industry best practices.