Front Office Receptionist 26D25

The Front Office Receptionist plays a crucial role in the day-to-day operations of our organization, acting as the first point of contact for visitors, clients, and employees. As the face of the company, the receptionist is responsible for offering a warm and welcoming environment while efficiently managing all front-office operations. The ideal candidate will have excellent communication and organizational skills, be detail-oriented, and have the ability to multitask. The Front Office Receptionist will handle a variety of administrative duties that require professionalism and confidentiality. In this role, creating a positive first impression is essential to reflect the company’s values and ethos.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Answer and direct incoming phone calls to the appropriate personnel.
• Maintain and organize the reception area to ensure a tidy environment.
• Manage appointment scheduling and confirm meetings for staff members.
• Assist visitors by providing accurate information and necessary assistance.
• Receive, sort, and distribute incoming mail and deliveries.
• Maintain security by following procedures and controlling access via the reception desk.
• Monitor and ensure that the inventory of office supplies is up to date.
• Prepare and maintain documents, spreadsheets, and presentations for various meetings.
• Assist with various administrative tasks as assigned by management.
• Coordinate with facilities management for maintenance and repairs when required.
• Handle sensitive information in a confidential and professional manner.

Requirements

• High school diploma or equivalent required; associate degree preferred.
• Proven work experience as a receptionist, front office representative, or similar role.
• Proficient in Microsoft Office Suite and capable of learning new software applications.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent verbal and written communication skills are mandatory.
• Ability to be resourceful, proactive, and demonstrate initiative when required.
• Ability to handle stress and maintain composure in a fast-paced environment.
• Professional attitude and appearance with a client-focused approach.