Housekeeping Operations In Charge

We are seeking a highly organized and efficient Female Housekeeping Operation In Charge to manage our team of on-call cleaners. The ideal candidate will possess excellent leadership skills and have a proven track record in managing housekeeping operations. This position requires an individual who is dynamic, resourceful, and dedicated to maintaining high standards of cleanliness and organization. You will be responsible for overseeing the workflow, ensuring all cleaning tasks are executed efficiently, and maintaining a pleasant working environment. We are looking for someone who is proactive, with an eye for detail, and who can ensure compliance with health and safety standards. If you thrive in a challenging and fast-paced environment, this position is a perfect fit for you.

Responsibilities

• • Oversee daily housekeeping operations across multiple clients/location to ensure efficient and high-quality service delivery.
  • Plan and manage manpower deployment, work schedules, and daily operations.
  • Lead, supervise, train, and evaluate housekeeping supervisors and housekeeping female staff.
  • Monitor employee attendance, productivity, and performance.
  • Conduct regular site inspections and quality audits to ensure compliance with company standards and client requirements.
  • Build and maintain strong client relationships by handling inquiries, complaints, and service improvements.
  • Ensure compliance with company policies, health & safety regulations, and Standard Operating Procedures (SOPs).
  • Manage operational budgets, inventory, cleaning equipment, and other resources effectively.
  • Ensure the timely deployment of staff, equipment, and materials to all location.
  • Oversee logistics and transportation to ensure smooth and timely staff movement.
  • Ensure accurate documentation, service remittance, and submission of records for billing  and housekeeping staff monthly attendance.
  • Prepare operational reports, monitor KPIs, and implement continuous improvement initiatives.
  • Coordinate with HR, Finance, Procurement, Maintenance, and other departments to support smooth operations.
  • Support the mobilization of new contracts (Deep cleaning, monthly services) and ensure operational readiness.

Requirements

• Proven experience in a supervisory role within housekeeping operations.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent organizational skills with attention to detail and problem-solving abilities.
• Ability to develop and implement effective operational strategies and procedures.
• Strong communication skills for liaising with clients and staff members.
• Knowledge of housekeeping industry standards and health and safety regulations.
• Flexibility to adapt to changing schedules and client demands.
• Proficiency in using cleaning equipment and familiarity with cleaning supplies.