F&B Supervisor (225-924)

The Food and Beverage (F&B) Supervisor is a vital role within the hospitality industry, responsible for overseeing the dining operations and ensuring exceptional guest experiences within an establishment. This position demands a keen eye for detail, excellent communication skills, and the ability to manage a team effectively. The F&B Supervisor must collaborate with kitchen staff, waitstaff, and other team members to ensure that guests receive high-quality service and meals. This role involves scheduling, training staff, monitoring budgets, and ensuring compliance with health regulations. A successful F&B Supervisor will improve the overall efficiency and profitability of the dining facilities they oversee, making sure that high standards of service are met at all times.

Responsibilities

• Oversee the daily food and beverage operations, ensuring seamless service delivery.
• Coordinate with chefs and kitchen staff to plan menus and events effectively.
• Train, develop, and motivate the food and beverage team for peak performance.
• Manage inventory levels, placing orders and ensuring proper stock management.
• Ensure compliance with health, safety, and sanitation regulations at all times.
• Provide exceptional customer service by addressing and resolving guest inquiries promptly.
• Monitor financial performance, implementing strategies to increase revenue and control costs.
• Organize regular staff meetings to facilitate communication and improve service delivery.
• Prepare and maintain detailed records and reports on departmental activities.
• Develop and implement promotional strategies to attract and retain customers.
• Handle staff scheduling to ensure adequate coverage during peak times.
• Monitor and ensure high levels of guest satisfaction and service quality consistently.

Requirements

• Proven experience in a supervisory role within the food and beverage industry.
• Strong understanding of food and beverage operations and management principles.
• Excellent organizational, leadership, and communication skills are essential.
• Ability to work under pressure while maintaining high-quality service standards.
• Strong problem-solving skills to address and resolve customer service issues.
• Knowledge of health and safety regulations related to food service establishments.
• Flexibility to work various shifts, including evenings, weekends, and holidays.