F&B Host Waiter (225-818)

We are seeking a dynamic and personable F&B Host Waiter to join our esteemed food and beverage team. As an F&B Host Waiter, you will play a crucial role in creating an outstanding dining experience for our guests. Your friendly demeanor, attention to detail, and ability to anticipate guest needs will contribute significantly to their enjoyment. You will be responsible for greeting and seating guests, managing reservations, and delivering exceptional table service. Our ideal candidate is a team player who can adapt to a fast-paced environment and is committed to upholding the hospitality standards we are known for. If you love interacting with people, have a passion for food and drinks, and thrive in a busy atmosphere, we invite you to apply for this exciting role.

Responsibilities

• Welcome guests warmly and escort them to their tables promptly.
• Manage restaurant reservations, ensuring tables are set and ready for service.
• Sustain an efficient and courteous dining room floor during service hours.
• Provide guests with menus, answer questions, and offer recommendations.
• Communicate effectively with kitchen staff to manage guest orders timely.
• Ensure tables are pre-set and reset with immaculate cleanliness and detail.
• Facilitate an inviting atmosphere, enhancing the guest's dining experience.
• Accurately process guest transactions, generating bills and handling payments.
• Recognize and cater to any special dietary requirements or restrictions.
• Collaborate with team members to provide seamless, coordinated service.
• Stay knowledgeable about menu offerings, including daily specials and promotions.
• Address and resolve any guest concerns or complaints professionally and swiftly.

Requirements

• Proven experience in a similar role within food and beverage service.
• Excellent communication and interpersonal skills to engage with guests.
• Ability to remain calm and efficient under high-pressure situations.
• Strong organizational skills and keen attention to detail are necessary.
• Flexible availability to work evenings, weekends, and holidays as needed.
• Familiarity with point-of-sale systems and cash handling procedures.
• Physical stamina to stand, walk, and carry heavy trays for extended periods.