E-Commerce Manager (225-716)

As an E-Commerce Manager, you will be responsible for overseeing and driving the online sales and presence of the company. Your role will revolve around developing strategies to enhance the user experience, optimize digital platforms, and maximize revenue from online sales channels. You will lead a team to deliver the best online customer journey and align it with overall business objectives. Collaboration with marketing, sales, and IT teams is essential to maintain cohesion and effectiveness across digital campaigns and promotions. Your analytical skills will be crucial in deciphering data and trends to make informed decisions that boost the business's online prowess.

Responsibilities

• Develop and execute e-commerce strategies to align with company sales goals.
• Oversee the daily operation and management of online sales platforms.
• Collaborate with cross-functional teams to enhance online store performance.
• Analyze sales data and metrics to identify trends and improve strategies.
• Manage and maintain product listings, ensuring accuracy and appeal.
• Establish effective digital marketing campaigns to drive traffic and sales.
• Monitor competitive landscape and incorporate best practices accordingly.
• Assure the quality and effectiveness of customer service on digital channels.
• Implement SEO best practices to improve online visibility and ranking.
• Collaborate with IT to troubleshoot and solve technical issues promptly.
• Optimize the overall user experience and checkout process for efficiency.
• Lead a team and provide direction, coaching, and performance feedback.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field.
• Proven experience in managing e-commerce platforms and online stores.
• Strong analytical skills to interpret data and drive business decisions.
• Excellent communication skills, both verbal and written, are essential.
• Familiarity with the latest digital marketing tools and trends.
• Demonstrated ability to work collaboratively across different departments.
• Strong problem-solving skills and the ability to think strategically.