E-Commerce Executive (225-816)

An E-Commerce Executive plays a pivotal role in driving the growth and management of online sales channels within a business. This position demands a creative yet data-driven professional who can strategize and implement effective marketing and sales initiatives. With the rise of digital shopping, the E-Commerce Executive is responsible for maintaining optimal online store operations, enhancing user experience, and increasing conversion rates. This involves collaborating with marketing teams, analyzing sales data, and implementing improvements to achieve business objectives. A successful candidate will have a strong understanding of e-commerce platforms, digital marketing tools, and the ever-evolving trends in online retail. They will leverage their technical and business acumen to optimize product listings, manage inventory, and ensure seamless logistics and fulfillment processes.

Responsibilities

• Develop and implement strategies to increase online sales and brand awareness.
• Manage and optimize product listings on various e-commerce platforms.
• Collaborate with marketing teams to design, execute, and evaluate promotional campaigns.
• Monitor website traffic, analyze sales data, and generate performance reports.
• Ensure seamless online user experience by improving site navigation and content.
• Coordinate with supply chain teams to maintain inventory levels and manage order fulfillment.
• Conduct competitor analysis to identify opportunities and trends in the e-commerce market.
• Oversee the implementation of SEO strategies to enhance product visibility online.
• Manage customer service inquiries and feedback to ensure high customer satisfaction.
• Collaborate with IT teams to resolve any technical issues related to the e-commerce platform.
• Lead efforts to enhance mobile shopping experiences and optimize mobile site performance.
• Stay informed on latest industry trends to guide strategy adjustments and innovations.

Requirements

• Bachelor’s degree in Business, Marketing, Information Technology, or related field.
• Proven experience in managing and optimizing e-commerce platforms or online stores.
• Strong analytical skills to interpret sales data and generate actionable insights.
• Experienced in using digital marketing tools for campaign management and tracking.
• Excellent written and verbal communication skills to collaborate with diverse teams.
• Proficiency in SEO practices and enhancing online product visibility.
• Ability to multitask and handle multiple projects in a fast-paced environment.
• Knowledge of supply chain operations and maintaining optimal stock levels.
• Problem-solving skills to address and resolve e-commerce and customer issues.