Director of Food And Beverage

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Director of Food and Beverage will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• Strong commitment to driving exceptional ‘FIVE-Star’ Food and Beverage Experiences, with the ability to drive revenue and manage costs effectively.
• A minimum of 5 years of experience in a senior Food and Beverage Management Role in a Luxury Hotel is preferred.
• Proactive in Contributing Innovatively towards next-level Food and Beverage Development and Guest Experiences.
• Exceptional skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
• Superior Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive operational environments.
• FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated.
• Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights.
• Strong understanding of Industry Regulations is beneficial.
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  
  

Key Responsibilities

• Spearheads and manages all aspects of the Food and Beverage operations, ensuring Seamless Execution and Unparalleled Service.
• Plans, directs, and monitors services and ‘FIVE-Star’ Food and Beverage Standards in all outlets and kitchens, ensuring Managers take Corrective actions as necessary in adherence to FIVE’s Policies and Industry-Leading standards.
• Ensures all Food and Beverage ‘FIVERs’ adhere to FIVE’s grooming standards, Relentlessly enforcing Hygiene standards to demonstrate a ‘FIVE-Styled’ Image consistent with FIVE’s Gold Standard.
• Oversees the Training and Development of ‘FIVERs,’ fostering a Culture of Continuous Improvement and Excellence.
• Inspires and drives the FIVE Tribe to Elevate Individual Performance through Bespoke Coaching and creates Development and Succession plans for ‘FIVERs.’
• Fosters a Culture of Collaboration and Innovation, ensuring the Food and Beverage Team remains Motivated and Aligned with FIVE’s award-winning standards.
• Plans and implements Visionary Food and Beverage-related programmes, policies, and procedures to ensure FIVE’s World-Class standards are consistently met.
• Participates in preparing the Annual Business Plan and Sales and Marketing Plans, contributing to FIVE’s Strategic Direction.
• Closely monitors the profitability of all Food and Beverage concepts, providing Solutions to Enhance performance and implementing Corrective Measures as needed.
• Contributes to the Preparation of the Budget and monitors the Financial performance of Food and Beverage concepts, identifying areas of unsatisfactory performance and Capitalising on potential Improvement Opportunities.
• Is Accountable for the full Profit and Loss of all Food and Beverage operations, ensuring Financial Targets are met and exceeded.
• Maintains stability in Service Delivery across all existing operations, upholding the Highest Standards of Service Excellence and controlling Operating Expenses.
• Monitors the Activities and Trends of competitor hotels, restaurants, and bars, identifying and acting on Opportunities to Modernise equipment, service methods, and product presentation.
• Collaborates with the Executive Chefs on menu engineering and portion control, ensuring the Highest Food Standards are achieved while selling at the correct prices.
• Continuously Improves Guest Satisfaction by enhancing service methods and product presentation, maintaining a Competitive Advantage and Delivering an Exquisite Guest experience.
• Carries out all assignments and instructions delegated by the Higher Management of FIVE, ensuring that all policies, procedures, and standards are adhered to Implicitly.
• Liaises with various Departments to ensure Cohesive and Efficient operations, contributing to FIVE’s overall success and reputation.
  
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, youll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Hospitality and Entertainment, with 100% of its Dubai and Zurich hotels certified LEED Platinum, the highest green building rating globally. FIVEs Dubai properties run on 100% solar power through the UAEs only hotel I-REC Agreement with DEWA.

In 2023, FIVE Holdings received an A ESG Rating from ISS, the worlds highest ESG rating out of ISS 7,000+ universe of rated entities. With the acquisition of the Pacha Group, FIVE Holdings will continue to scale its Sustainable Indulgence strategy into new frontiers, as The Group drives global 2050 Net Zero action, now.

An Equal Opportunity Employer

The FIVE Tribe represents over 80+ nationalities across its over 3000 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 8th on the Great Workplaces in the UAE 2024 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels And Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.

Find out more here: fivehotelsandresorts.com

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