Delivery Driver

As a Delivery Driver, you will play a crucial role in ensuring the timely delivery of goods from our warehouse or store to our customers' doorsteps. You will be representing the company in your interactions with customers, so a high level of customer service is essential. You will need to manage your delivery schedule efficiently, often solving problems and adapting to unexpected changes in real time. Safety and adherence to traffic regulations are paramount, along with maintaining the condition of the delivery vehicle. Physical fitness is also necessary as you may be required to load and unload packages. This role offers an opportunity to work independently while being a vital part of the distribution team.

Responsibilities

• Deliver products and packages promptly according to the assigned schedule.
• Load, unload, and deliver items to clients or businesses in a safe manner.
• Adhere strictly to all safety and traffic regulations during deliveries.
• Maintain delivery logs, records, and any necessary documentation accurately.
• Plan and follow the most efficient routes for a timely delivery.
• Ensure the delivery vehicle is clean and in good operating condition.
• Collect payments and handle returns as necessary during shifts.
• Communicate effectively with dispatchers and customers to resolve issues.
• Report any vehicle issues or other concerns to management immediately.
• Provide excellent customer service and address any customer inquiries efficiently.
• Handle both large and small packages with appropriate care.
• Participate in scheduled training and health and safety briefings.

Requirements

• Valid driver’s license with a clean driving record required.
• Proven experience as a delivery driver or in a similar role.
• Familiarity with local streets, neighborhoods, and routes is essential.
• Ability to handle physical tasks and lift heavy packages as needed.
• Strong time management skills and the ability to meet deadlines.
• Excellent communication and interpersonal skills are necessary.
• Reliable and punctual with a customer service-oriented approach.