Delivery Agent

​Who WE are?

KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.

But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world.

Today we have more than 180 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market.

Wanna join us on this exciting ride?

Job Description

Key Responsibilities:

• Greet and congratulate customers upon vehicle delivery, ensuring a positive first impression.
• Inform customers about post-delivery procedures, including purchasing Salik, scheduling maintenance, and other necessary follow-ups.
• Conduct comprehensive inspections of the vehicle, including engine bay, interior, and exterior, verifying that all fluids (engine oil, brake fluid, power steering fluid, engine coolant) are at the recommended levels.
• Ensure all vehicle ancillaries are properly installed and functioning as per OMS (Operational Management System) standards.
• Confirm that the vehicle is cleaned thoroughly according to company standards.
• Explain vehicle features and options to customers upon request.
• Possess a valid driver’s license to occasionally drive vehicles with customers when required.

Requirements

Skills & Qualifications:

• Proven experience in customer service in the automotive industry or vehicle inspection roles.
• Excellent communication and interpersonal skills.
• Attention to detail, especially in vehicle inspection and cleaning standards.
• Knowledge of vehicle fluids, maintenance procedures, and features.
• Ability to explain technical features clearly to customers.
• Valid driver’s license is mandatory.
• Ability to work independently and as part of a team.

Benefits

• Health insurance
• Life insurance
• Preferential price for retail cars upon completion of probation period

Do you want to be part of this story? Apply now!