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Customer Experience Specialist - Ras Al Khaimah

Tesla

United Arab Emirates

25th June 2025

2506-3072-3

Job Description

What To Expect
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies. You are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. 

What You'll Do

Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture,

Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience,

Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities,

Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions,

Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion,

Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition,

Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.

What You'll Bring

Excellent interpersonal skills with a natural ability to build rapport and engage with customers.

Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions,

Ability to communicate information in an easy-to-understand manner,

Proven track record of delivering excellent customer experiences,

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment,

Flexibility to work on weekends and evenings as required,

A passion for Tesla's mission to accelerate the world's transition to sustainable energy.

Join the mission, apply today.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Dubai
Company Website:	https://www.tesla.com/careers	Job Function:	Customer Service
Company Industry/ Sector:	Motor Vehicle Manufacturing Renewable Energy Semiconductor Manufacturing and Utilities

What We Offer

About the Company

Tesla is accelerating the world’s transition to sustainable abundance. To achieve our mission, we're building a world powered by solar, enabled by battery storage and transported by electric vehicles. We’re committed to hiring and developing top talent from around the world for any given discipline. Headquartered in Texas, we operate six huge, vertically integrated factories across three continents. With over 100,000 employees, our teams take a first-principles approach to designing, building, selling and servicing our products in-house. Our world-class teams operate with a non-conventional philosophy of inter-disciplinary collaboration. Each member of the team is expected to challenge and to be challenged, to create, and to innovate. We’re tackling the world’s most difficult and important problems—and we wouldn’t succeed without our shared passion for making the world a better place.

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