Compliance Monitoring Coordinator - Emiratisation

Job Purpose

dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.

As a Compliance Monitoring Coordinator you will assist with the planning, organizing and administering all Compliance Monitoring Ground Operations, activities relating to supporting and communicating as necessary within team as well as other operational units.

In This Role, You Will

• Provide compliance audit pre-packs for EKAS and SkyCargo stations, delivering within the defined pre-audit window.
• Ensure a consistent audit calendar is maintained and auditors are aware of their assignments, including informing of any requests the section receives centrally from either line operation or ground service providers in stations.
• Assist in updating relevant section manuals.
• Prepare completed audit reports and distribute, within the required timeframe, to auditees and senior management as required.
• Assist in the updating of required data in QPULSE, including but not limited to checklists as well as identifying system improvements where/when necessary, identify system related bottle necks and improve efficiency where possible.
• Provide technical and administrative support to the management team in areas such as compiling individual station or network training compliance reports for EKAS and SkyCargo, collation of regional assessments and reporting as necessary.
• Prepare regular audit reports including MER, Audit Summary and Outstation reports for both monthly as well as annual station self- audits for ground operations highlighting relevant trends and recommendations. Liaise directly with regional support managers to report any anomalies and track feedback and necessary compliance.
• Participate as/when necessary with any local audits to support the management team.
  
  

Qualification

To be considered for this role, you must meet the below requirements:

• Ground Operations, Administration, Quality Assurance.
• Experience in the airline industry of which at least 2 years should have been in maintaining quality management systems.
• Knowledge of Ground Operations and relevant interfaces within an airport environment.
• High level of computer literacy Prior exposure to Quality Systems.
• Knowledge of ISO standards, auditing, documentation and report writing.
  
  

Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.

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