Cluster Director Revenue Management

Company Description

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.

The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.

Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Description

Job Summary

We are seeking a strategic, analytical, and commercially driven Cluster Director of Revenue Management to lead and optimise the revenue performance of two flagship properties — Banyan Tree Dubai and Delano Dubai — located on the vibrant Bluewaters Island.

This key leadership role is responsible for developing and executing pricing, inventory, and distribution strategies across both hotels to maximize total revenue and profitability, while supporting long-term brand positioning.

Key Responsibilities

• Lead the revenue management function for both Banyan Tree and Delano Dubai, aligning with brand positioning and business goals.
• Develop, implement, and continuously refine pricing strategies, forecasting models, and inventory control across all market segments.
• Monitor and analyze performance, business trends, and competitor data to identify revenue opportunities and risks.
• Optimize distribution channels, including direct, OTA, GDS, and group segments, to ensure strategic rate parity and channel profitability.
• Work closely with the Sales, Marketing, E-commerce, and Reservations teams to drive aligned commercial strategies.
• Lead weekly revenue strategy meetings and deliver clear reporting and insights to property leadership and corporate stakeholders.
• Ensure effective use of revenue management systems (e.g., RMS, CRS, PMS, STR) and tools, while maximizing system functionalities.
• Build and maintain relationships with key partners, including corporate revenue teams, OTA account managers, and travel partners.
• Manage and mentor a high-performing revenue team across both properties.
• Ensure compliance with all brand, corporate, and legal policies in pricing, data handling, and systems usage.
  
  

• Minimum 7–10 years of progressive revenue management experience in luxury or lifestyle hospitality, with at least 5 years in a cluster or multi-property leadership role.
• Proven success in launching or managing pre-opening properties is an asset.
• Strong analytical and commercial acumen, with the ability to translate data into actionable business strategy.
• In-depth knowledge of revenue management systems, distribution platforms, and global market dynamics.
• Exceptional stakeholder management and communication skills.
• Experience with Accor/Ennismore systems (e.g., RM Hub, Duetto, Opera, SynXis) is a plus.
• Bachelor’s degree in Hospitality Management, Business, Economics, or related field; MBA preferred.