Drive customer success by acting as a trusted advisor, building strong relationships, and ensuring customer satisfaction and retention.
Collaborate with the sales team to understand customer requirements and across Oracle’s cloud teams to ensure our solutions align with customer needs, providing strategic guidance at every step.
Create and deliver technical proposals, presentations, and solution documentation, showcasing the value and benefits of our offerings.
Define comprehensive, consistent and effective cloud solutions leveraging the Oracle IaaS and PaaS portfolio, to meet customer needs and align with industry best practices.
Design and deliver enterprise cloud architectures that clearly articulate business value through vision, capability models, assessments, and technical architecture.
Orchestrate and lead cross-functional Oracle teams to help customers design, rapidly adopt, and govern enterprise cloud architecture and solutions on Oracle Cloud Infrastructure (OCI).
Your Experience
Technical fluency combined with strong communication skills enables you to explain complex technical concepts to non-technical stakeholders.
Customer-Centric Approach: Strong problem-solving skills and the ability to think strategically about business and technical challenges. Unwavering commitment to understanding customer needs and delivering exceptional value.
Cloud Passion and Expertise: Deep understanding of cloud technologies (IaaS, PaaS, AI) and their potential applications across business functions and technical audiences.
Experience as a Cloud Architect or in a customer-facing role such as Pre-Sales Solution Architect, focusing on enterprise cloud solutions.
X+ years of experience in technology and industry, with X+ years working with public cloud platforms
Relevant hyperscaler cloud certifications.
Experience or strong familiarity with cloud implementation and adoption cycles.
Experience with Open source, Cloud native and Oracle technologies.
Degree level education in computer science, information systems, or a related field.
Oracle's Cloud Advantage
Industry Leadership: Oracle's cloud solutions are recognized for their innovation, security, and scalability.
Unmatched Data Security: Oracle's unique approach to data security ensures customer data remains protected throughout the cloud journey.
Customer-Centric Focus: Oracle is committed to partnering with customers to achieve their cloud goals and drive long-term success.
Culture of Innovation: Oracle fosters a collaborative environment where employees are encouraged to push boundaries and unleash their full potential.
Comprehensive Portfolio: Oracle offers a complete suite of cloud solutions, including IaaS, PaaS, and AI, providing customers with a one-stop shop for their digital transformation needs.
Responsibilities
Responsible for participating in customer engagements to collaboratively design and implement solutions. May work directly with customers to gather requirements, develop architectures and translates business needs into solutions. Implements solutions and ensures successful deployments through code development and scripting. Displays product/application understanding through more customized presentation demonstrations to customers and at conferences and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a technical point of contact for customers and sales on technical cloud solutions and customer success. Further builds business and technical acumen.
Qualifications
Career Level - IC3
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/. Follow us on X: x.com/oracle Like our page on Facebook: facebook.com/Oracle/ Follow us on Instagram: instagram.com/oracle/
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